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Customer Service Representative – For a busy entrepreneur, customer service is a great task to outsource to a virtual assistant. You can forward calls to your virtual assistant, and they can become a virtual call center designated specifically for your business. With the enhancement of technology, there are companies such as Ring Central that make this an easy option for small businesses. Additionally, the virtual assistant can handle any follow-up calls as needed.
Reflecting the global reach of remote work, a survey in Ireland found that about two-thirds of the country’s workers weren’t adequately equipped to work effectively from home on snow days. The survey by Ricoh Ireland, conducted in collaboration with TechPro magazine, was based on questions put to IT professionals at more than 75 organizations across Ireland. Failing to offer technological support that supports working from home when needed can be detrimental to a company’s bottom line, the survey found.

In a 2008 interview with American Society of Association Executives, Deb Keary, human resources director for the Society for Human Resource Management, cited two potential problems with telecommuting. One is if a telecommuter isn't suited to working outside the office, and the work suffers. The other is if the manager isn't suited to it or isn't comfortable with it. In that case, it won't work. "Not all managers are cut out to supervise telecommuters," she said. In addition, there are some occupations that obviously are unsuitable for telework arrangements, such as laborers and clinicians; however, positions that require minimal personal interaction may be very well suited to telecommuting from virtual offices.

Make a list of tasks that will make up the job. Common tasks, such as running errands, data entry and answering telephones should not raise a personal assistant's pay. More challenging tasks, particularly those that are specialized, such as requiring your assistant to speak a second language, complete payroll for other staff members or travel for a long period of time, should be adequately compensated by raising the salary and offering a travel allowance. Also consider the time commitments of the job description. A personal assistant that works a standard business week may not make as much money as one who is on call or required to travel.
Establish an onboarding process. Be sure that every employee who collaborates virtually has the same onboarding experience. They should be given access to the same communication systems and handbooks that explain the company processes. Everyone should be given the same advice and tools for success as they’re brought on board. If possible, it can even be very valuable to have an initial onboarding done face-to-face in an office location.

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Web Site Designer/Administrator – You will find a pool of virtual assistants who specialize in website design and management. You will find a lot of virtual assistants in this arena who are experts in web creation using software such as WordPress and others like it. Specifically, you can easily find virtual assistants who promote WordPress as their niche. If your company needs assistance with its website, which includes a blog, using this type of virtual assistant would be great for your business.
Employee engagement and motivation. Consider giving remote and office workers surveys to see who is more engaged and motivated overall. Ask questions about how they feel coming to work every day, find out whether they’re inspired at work and ask if they think their role within the company is important. Ask specific questions about whether or not they feel included in group decisions and ask if they feel as though their needs and concerns are considered and addressed. 

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When you hire locally, there is no choice but to live with the restrictions that come from having a small talent pool. You only get access to a certain amount of potential employees in your own city that may or may not have experience in your work area. However, one of the virtual team benefits is that going virtual will give you the power to hire people from all around the globe.
Web Site Designer/Administrator – You will find a pool of virtual assistants who specialize in website design and management. You will find a lot of virtual assistants in this arena who are experts in web creation using software such as WordPress and others like it. Specifically, you can easily find virtual assistants who promote WordPress as their niche. If your company needs assistance with its website, which includes a blog, using this type of virtual assistant would be great for your business.
When you hire employees to work remotely, your talent pool is endless. Gone are the days of being bound to hiring and recruiting talent from a specific geographical location. By offering remote opportunities, you are also providing access to those individuals who may not be able to work outside of the home, such as those with disabilities. Additionally, virtual employment offers an alternative that may have otherwise kept parents and caregivers out of the workforce.
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When you hire employees to work remotely, your talent pool is endless. Gone are the days of being bound to hiring and recruiting talent from a specific geographical location. By offering remote opportunities, you are also providing access to those individuals who may not be able to work outside of the home, such as those with disabilities. Additionally, virtual employment offers an alternative that may have otherwise kept parents and caregivers out of the workforce.
It might seem counterintuitive, but remote workers are often more engaged with colleagues and supervisors than in-office workers, Harvard Business Review concluded. The plethora of technological tools to help workers stay connected makes the difference—in fact, a separate study found that 87% of remote workers feel more connected through the use of video conferencing.

Our associates are available on-call on an hourly basis or can be hired as a dedicated assistant or project manager for larger endeavors. We provide excellent pricing for our clients for both one-time assistance and for ongoing support. BAVPA will offer discounts for multiple projects as well. Please request a quote by providing a description of your job/project as well as the estimated number of hours you will need assistance.

Make a list of tasks that will make up the job. Common tasks, such as running errands, data entry and answering telephones should not raise a personal assistant's pay. More challenging tasks, particularly those that are specialized, such as requiring your assistant to speak a second language, complete payroll for other staff members or travel for a long period of time, should be adequately compensated by raising the salary and offering a travel allowance. Also consider the time commitments of the job description. A personal assistant that works a standard business week may not make as much money as one who is on call or required to travel.
The ability to interview them in person a number of times and carry out a trial to see if they are a suitable fit for you. A trial is a great no risk way for all parties to see if the assistant is the right person for the job. It is a very personal job working closely with the employer so it is very important to work out if both parties are going to be happy before making a long term commitment.
Virtual teams are on the rise. Due to technological advancements, it’s possible for workers to work from home and for their managers to ensure that work is done on time and to the highest standard. Benefits that go beyond cost savings, like boosted productivity and employee satisfaction, mean that remote team collaboration is not only good for business, but good for employees too.

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