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No business is too big or small to use a PA, and with recent technological development with the internet, the new era of PA’s has come in the form of virtual assistants. Virtual assistants work remotely from their own home but undertake the same duties a normal PA would, and this can offer a cost effective alternative for smaller business who need help. So, what does a PA do? Some of the duties a personal assistant may undertake include email and calendar management, organising transportation, call handling, research and event planning. As an independent contractor, you might also use a PA for basic bookkeeping and invoicing your clients. If you are trying to build an online personal brand, PA’s can also help with managing your social media profiles.
They’re more work to manage and have a time overhead compared to someone at the office is a big part. It’s also easy to forget and ignore remote workers and it can be harder to evaluate their productivity. A culture that has a mix of remote and non-remote has the remotes pretty isolated as the normal way of communicating things has them left out. (source)
Your business is growing, and you are busier now more than ever. You could use an extra set of hands, so someone suggested that you should use a virtual assistant. However, you have no idea what a virtual assistant is or for that matter, how they can help you. If that is the case, small business owner, it is time for you step into 2014 and become virtual. You will add your business to the growing trend of those utilizing virtual assistants.
Small-business owners often struggle to fulfill all their duties but are wary of taking on a partner or hiring a management team because they want to maintain the integrity of their vision or stay in complete control. If that sounds like you, you can bring your business to the next level without too much compromise or cost by hiring a personal assistant.
I work as PA for several different clients. I absolutely love the freedom to own my own business, I am paid as a contractor and get to work with successful entrepreneurs. I work form home, on my own time and decide how much I want to work. I am paid as a contractor. I am blessed to be able to grow my business through referrals of happy clients. I specialize in Financial assistance (book keeping, structuring business finances for tax benefits, and building business structures and efficiencies.) I have been a business owner myself and know how to help my clients outsource things they don’t have time for or don’t enjoy. This sets them free to focus on things they love and grow their income. Win-win!
Jennifer Post graduated from Rowan University in 2012 with a Bachelor's Degree in Journalism. Having worked in the food industry, print and online journalism, and marketing, she is now a freelance contributor for Business News Daily and Business.com. When she's not working, you will find her exploring her current town of Cape May, NJ or binge watching Pretty Little Liars for the 700th time.
The Joanna Gray Agency has been placing personal assistants for high-powered corporate executives, wealthy estate owners, and well-known celebrities for more than a decade. If you’d like to discuss your needs for a candidate for this position or similar domestic help positions, please contact owner, Joanna Gray, at the Joanna Gray Agency for the personal touch you’ve been seeking. Joanna will make sure your assistant matches your needs perfectly.
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For many workers, work-life balance remains a mystery as they juggle 40+ hour workweeks, kids’ soccer schedules, and doctor’s appointments for aging parents. Thing is, when you don’t have to cram your entire personal life into the hours after 6:00 PM, you’ll start to relax—fast. Many virtual jobs offer flexible schedules that allow busy working parents (and non-parents alike) the opportunity to take care of their families as well as stay on top of their workloads. Being able to balance both your job and your family instinctively creates loyalty to your job for letting you do what you need to do and still earn a paycheck.
Customer Service Representative – For a busy entrepreneur, customer service is a great task to outsource to a virtual assistant. You can forward calls to your virtual assistant, and they can become a virtual call center designated specifically for your business. With the enhancement of technology, there are companies such as Ring Central that make this an easy option for small businesses. Additionally, the virtual assistant can handle any follow-up calls as needed.
In a 2008 interview with American Society of Association Executives, Deb Keary, human resources director for the Society for Human Resource Management, cited two potential problems with telecommuting. One is if a telecommuter isn't suited to working outside the office, and the work suffers. The other is if the manager isn't suited to it or isn't comfortable with it. In that case, it won't work. "Not all managers are cut out to supervise telecommuters," she said. In addition, there are some occupations that obviously are unsuitable for telework arrangements, such as laborers and clinicians; however, positions that require minimal personal interaction may be very well suited to telecommuting from virtual offices.
Having a virtual office can cause employees to miss out on the social advantage of being in an office. Virtual employees can suffer from the "out of sight, out of mind" effect, in which they could be passed on for promotions or opportunities because they weren't in the office for management to consider them. They also can miss out on networking opportunities which could lead to other options in the company.
Provide and nurture an online meeting place. Automattic, the team behind WordPress, developed an internal blog called P2 where everyone can publish posts based on their achievements and how their week went. At Hubstaff, we have a Slack channel for random discussions where we discuss 30-day running challenges (which I supported with good thoughts) and share interesting articles we find around the web.
If you are developing a business that is online, you should check out http://www.odesk.com. You can hire talented assistants for most types of tasks. I hired world-class designers and programmers to build my iTunes app business at low cost. oDesk takes care of the tax forms and payments to your assistants. Pretty nifty and you only pay for work that gets done. You could likely set up a local virtual assistant through their system if you need help at your office.
Establish an onboarding process. Be sure that every employee who collaborates virtually has the same onboarding experience. They should be given access to the same communication systems and handbooks that explain the company processes. Everyone should be given the same advice and tools for success as they’re brought on board. If possible, it can even be very valuable to have an initial onboarding done face-to-face in an office location.