Jennifer Post graduated from Rowan University in 2012 with a Bachelor's Degree in Journalism. Having worked in the food industry, print and online journalism, and marketing, she is now a freelance contributor for Business News Daily and When she's not working, you will find her exploring her current town of Cape May, NJ or binge watching Pretty Little Liars for the 700th time.
Let’s face it: commuting can be a killer, especially if it’s a long one. Studies have shown that uber long commutes can take a toll on workers, ranging from everything from high cholesterol, neck and back pain, as well as elevated stress levels. (It’s even been linked to higher divorce rates, too!) When you eliminate the commute, you can begin to work earlier—and with far less stress. Sans a lengthy, energy-zapping commute, you’ll feel far more refreshed in the morning and eager to start your workday earlier…just because you can.

Ten years ago, I felt dubious when a mentor told me to hire a personal assistant. Now I can’t imagine myself getting the job done without one, and at times, I’ve even used two to handle vastly different tasks. You may think, “Why not hire a college intern for free?” I’ve had those, too, but here’s a friendly warning: Internships should always be conducted in conjunction with a college program that offers credit, and you have to spend time supervising the person on a documented learning journey that takes them from point A to B. So if you’re looking for free help from a college student, and falsely labeling it an “internship,” you could get both yourself and the student in big trouble. Plus, it’s sleazy.
If you train your personal assistant well, you can develop a trusting relationship that can blossom into a long-term partnership. A good personal assistant eventually will learn the nuances of your business, as well as your dreams, aspirations and mental processes. He'll be able to anticipate your needs and those of the business. A trustworthy assistant can become a sounding board for your ideas and offer you insights you had not considered. The perspective can be refreshing and spark ideas or approaches that were invisible to you. A close, personal assistant can give honest, frank feedback that others might be reluctant to give.
It doesn't matter if you are running a lean start-up or a long-running profitable business. You always have the chance of enjoying the benefits of virtual teams. When you have a virtual team, you not only see less staffing costs, but also profit from a workforce that is highly motivated and productive. Confused if this decision would prove to be right for you? Don't worry. Here are some reasons for you to consider setting up a virtual team.
It’s hard to dispute: companies and at-home employees alike say remote work is a boon to productivity. Distractions like water cooler gossip, impromptu meetings, and loud colleagues are a non-issue, according to an infographic based on data from SurePayroll, a web-based payroll provider for small businesses. Eighty-six percent of those surveyed said they preferred to work alone to “hit maximum productivity.” What’s more, two-thirds of managers say employees who work remotely increase their overall productivity.

A greater part of the day can be devoted to job duties, projects and other work-related responsibilities because commuting time is eliminated. In some densely populated areas, commuters spend upwards of 10 hours each week just going to and from work. Telecommuters could put to use the saved time by dedicating more of their time to office work, or to achieving a work life balance by spending time with family.

“If the employer and the client are not comfortable conversing in the same spoken language, it is almost guaranteed that the project will cost more money and be delayed. When dealing with a client or employer that does not have the competence of a native speaker in your language you must specify exactly what you need, as if you were talking to a child or machine. Most of the horror stories you see on sites like TDWTF are results of poor communication, not incompetence or malice.” (source)
Establish an onboarding process. Be sure that every employee who collaborates virtually has the same onboarding experience. They should be given access to the same communication systems and handbooks that explain the company processes. Everyone should be given the same advice and tools for success as they’re brought on board. If possible, it can even be very valuable to have an initial onboarding done face-to-face in an office location.

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Increase cross-cultural awareness. People involved in global teams should know and understand the challenges that come with communicating across cultures. For example, an American multinational oil and gas corporation wanted to ensure their non-Iraqi employees were equipped with the cultural knowledge and skills needed to succeed in the Iraqi context. Aperian Global worked with corporation leaders and local Iraqis to design a workshop for multinational employees assigned to Iraq, and it was offered in the US and the Middle East. A pre-departure workshop was also created for employees traveling to Iraq. It addressed issues such as safety, security, and health, as well as business and cultural topics. The workshops gave leaders and employees the information, skills and confidence needed to successfully collaborate and conduct business across cultural boundaries.
I can use my own experience as an example for this. When I worked with a marketing agency in America, I was encouraged to voice my opinions, even if they went against our founder. When I consulted with businesses in the Philippines, a common complaint was about employees always saying “yes” to whatever their managers want (even if they couldn’t deliver).
My team has been distributed evenly between in-office and remote workers from the start. As we've grown, one of the most critical dynamics we've seen develop is the need to transcribe all discussions to accommodate remote co-workers in varying time zones. This has created an impeccable auditing system for when we've needed to pull up information instantly to tackle problems, disagreements or work opportunities. - George Georgallides, XO
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Virtual workplaces also provides the company a bigger pool of resources, since it allows them to choose the best and most capable employees for the job, regardless of their location. This is definitely an advantage in information technology and computer science, where some positions require very specific skills sets and experiences that may be difficult to find locally
When shopping for a virtual training platform for your HR needs, consider an all-inclusive platform. This will include everything you need to get your virtual employee training up and running with ease. Start by looking for technology that provides an instructor-led classroom, which allows you to create real-time training sessions via distance learning.
Return on investment is the very close cousin of cost-benefit, but in this case, I will apply it in a strictly financial sense, and use my real-life work as an example. My personal assistant, whose name is Eric, does a lot of research, logistics, and planning for me as a journalist. Because he expands my efficiency, I’m free to take on more assignments and make more money. I would estimate that for the $50 investment I make for each week I hire him out, I make twice as much money minimum because of his help. So if I pocket $100 I wouldn’t otherwise make, and pay him $50, the return on investment is $50. Makes sense? (By the way, that’s during a slow week. Sometimes the return on investment is two or three times as much.)

Companies of all sizes report significant decreases in operating costs, remote work stats show. Two examples from big companies, according to a Forbes magazine report: Aetna (where some 14,500 of 35,000 employees don’t have an “in-office” desk) shed 2.7 million square feet of office space, saving $78 million. American Express reported annual savings of $10 million to $15 million thanks to its remote work options.
Customer Service Representative – For a busy entrepreneur, customer service is a great task to outsource to a virtual assistant. You can forward calls to your virtual assistant, and they can become a virtual call center designated specifically for your business. With the enhancement of technology, there are companies such as Ring Central that make this an easy option for small businesses. Additionally, the virtual assistant can handle any follow-up calls as needed.
How much should you pay someone who takes care of every aspect of your life? Deciding a fair personal assistant salary depends on a number of factors, including the your budget for hiring staff and the variety of tasks the assistant will oversee. Determining an appropriate wage for the position attracts the right candidates when you hire a personal assistant and keeps a person in the position long term.