While I completely agree that co-location can lead to a better collaboration, if not serendipity, in a global world with scarcity in best-in-class talent, organizations should retune themselves to have a distributed workplace. A well-designed distributed workplace enabled by the right technology can make a virtual playground for innovation, if not for highly productive work. - Madhavan Satagopan, Altimetrik Corp
How much should you pay someone who takes care of every aspect of your life? Deciding a fair personal assistant salary depends on a number of factors, including the your budget for hiring staff and the variety of tasks the assistant will oversee. Determining an appropriate wage for the position attracts the right candidates when you hire a personal assistant and keeps a person in the position long term.
Make building trust a priority. Trust is the foundation of a successful team, but trust is usually built over time. When working in a virtual team, there isn’t always time to build a rapport with team members. You might be part of a group and have no idea about the other people’s work ethics or anything about their personal lives. It’s important to promote team bonding in order to build trust. You can approach this in a few ways, such as setting aside time for small talk before or after meetings, and allowing participants to share photographs and information about their personal lives. Virtual events such as a baby shower, birthday, or job anniversary celebration make for great informal activities to promote trust and teamwork. Consistency in updates and reports also helps to build trust with and among remote employees.
Use varied channels of communication. There are many ways to communicate virtually. Lean methods include emails, chat messages, and texting. If you have a simple message to share, a lean method of communication is usually fine. If you have something deeper or more complicated to share, it’s better to opt for a richer method of communication, such as video conference or telephone call. These methods add more contextual information like facial expressions and body language, which can be very telling in a conversation.
Movies and TV shows from the likes of Devil Wears Prada to Rules of Engagement make us laugh and feel sorry for the personal assistants. Their lives are consumed by ego-maniacal tyrants paying them no more than a couple of funny pennies per hour. Luckily, apart from the odd unfortunate exception, the reality is much different. Yes, sometimes personal assistants are asked to do menial tasks ranging from the humiliating to the humdrum, and they are often asked to be on duty round the clock, but it usually pays off in more ways than one.
Provide a time tracking tool for remote workers to monitor their billable hours. This is also good to make sure your remote team members don’t get burnt out working overtime. Managers should be able to view this time data and see which projects their team members are working on in real time. At Hubstaff, we use our own software, which supports randomized screenshots, app tracking, URL monitoring, productivity gauges, and detailed time reports. It also provides a breakdown of where someone has spent their time on an organization, project, and task level.
Invest in communication structures. Despite added expenses of PM fees, software, virtual insurance, VPNs, etc., companies can stand to save a lot on the overhead costs of running an office. No rentals, no electricity bills, and no more perpetually purchasing office supplies. Use those savings to invest in online communication ecosystems. Teleport has a few great blog posts for communication in remote teams.
Marketing Assistant – Similar to the function of a social media assistant, a virtual assistant is a great tool for marketing. This would include assisting with launching any marketing campaigns and tracking their success. A virtual assistant can be used to assist implementing your marketing plan by helping with email campaigns. They can assist you with this by first scraping your email list to ensure that all the addresses are updated and do not include any errors. This can include helping you segment your lists as well source them. Secondly, they can help you implement and track the analytics of the email campaign itself. Another great way to use a virtual assistant in marketing is to have them promote any blogs that you may have. This is a much needed aspect for any business that has a blog. It must be promoted, updated, and managed. So all these tasks are great to delegate to your virtual assistant.
Use time zones to your advantage. Timezones are a great and terrible thing. On one hand, I know what it’s like to wake up at 6 a.m. for a meeting. Or sleep at 3 a.m. waiting for an update from the team. I’ve also seen the benefits of having a person online at all times for our customers. This is especially powerful in customer support. It allows for 24/7 support with just a few strategically placed (literally) people. Time.is is a great way to compare what time it is (and will be) in other places and can help you keep track of the time where your other team members are. And don’t fret, because you’ll get the hang of it. I often forget what time it is where I am. But after working on a remote team for 3 years, I’ve learned how to do timezone calculations almost subconsciously. Just be sure to set an alarm for Daylight Savings.
In today`s advanced technological world, traditional working concepts such as going office regularly applies no more. More and more businesses nowadays are giving their employees flexibility of remote working i.e. Working from anywhere. This helps businesses in reduced costs, better productivity and helps employee in managing work life balance. Various tools like R-HUB web conferencing servers. webex, gomeetnow. gotomeeting etc. are used by businesses globally for remote workforce management.
We've had some very key members of the team wish to move to other locations in the world or country. In one instance, a person's spouse was given a great opportunity in a new location, and the family needed to move to support the opportunity. When someone plans on leaving, a lot of knowledge and investment leaves with them. A remote/work-from-home policy helps resolve this problem. - John Winter, Content Bloom
In all fairness, despite its glorious perks, being a personal assistant is not for everybody. You often need to sacrifice your own hopes and dreams for the sake of the person you work for, but making that sacrifice might just be the one thing that helps you reach something you never even dreamed of achieving. Just think about Pepper Potts in Iron Man: she started off as an assistant but ended up being in charge of the entire Stark Industries.
At HomeCareDirect, we believe that in order to have a long term, stable support package delivered by a great care team, it is important that your personal assistants are happy and well looked after. Therefore, our service is not only designed to help you direct your own support – it’s also designed to support your personal assistants to successfully work in this innovative and rewarding way. HomeCareDirect employ hundreds of personal assistants nationwide on people’s behalf. If you choose us to employ your personal assistants on your behalf, you’ll not have the responsibility of being their employer whilst they’ll have the benefits of being employed by an organisation with a wealth of experience of supporting personal assistants.
I doubt many companies like or prefer that employees work from home. We allow the policy in order to be able to attract employees who would otherwise go elsewhere. We are heavy users of Slack, Confluence and other collaboration tools that make working at home more productive, but they cannot replace the serendipitous interactions that occur while hanging out by the nitro-coffee keg. - Manuel Vellon, Level 11