Stats about remote work show that 82% of telecommuters reported lower stress levels, according to one study, and that’s a good thing not only for remote workers, but for the companies that employ them. The study by PGI, a leading provider of software services, found that 80% of workers reported higher morale when working from home, while 69% reported lower absenteeism.
Finding the right fit of personal assistant is essential and a good agency will be able to reduce the time you need to invest in finding that person. They will sort through all the applications for you and guide you along the way. At Polo & Tweed we offer a tailor-made service to our clients to ensure we get the right match for you. There are some great pointers on the types of questions you might like to ask at interview here.
Small-business owners often wonder how they can work so hard all day and accomplish so little. Much of the problem is an inability to multitask. If you are doing important work in your office but are interrupted by an equally important call or question from an employee, for example, you’re forced to divert your attention away from the original project. In this way, your focus is strained and nothing receives the attention it deserves. A personal assistant can handle these types of intrusions so you can continue to focus on what's most important.
Establish an onboarding process. Be sure that every employee who collaborates virtually has the same onboarding experience. They should be given access to the same communication systems and handbooks that explain the company processes. Everyone should be given the same advice and tools for success as they’re brought on board. If possible, it can even be very valuable to have an initial onboarding done face-to-face in an office location.
Having a flexible schedule increases the morale of employees and gives them a sense of freedom and agency in their lives that going into a physical office often does not permit. The sense of boosted morale also increases productivity in virtual employees. Responsibility for the work that must be accomplished changes hands from the supervisors who watch over the office to make sure employees are doing their job and arriving on time to the employees, who must meet goals and expectations on their own.
Marketing Assistant – Similar to the function of a social media assistant, a virtual assistant is a great tool for marketing. This would include assisting with launching any marketing campaigns and tracking their success. A virtual assistant can be used to assist implementing your marketing plan by helping with email campaigns. They can assist you with this by first scraping your email list to ensure that all the addresses are updated and do not include any errors. This can include helping you segment your lists as well source them. Secondly, they can help you implement and track the analytics of the email campaign itself. Another great way to use a virtual assistant in marketing is to have them promote any blogs that you may have. This is a much needed aspect for any business that has a blog. It must be promoted, updated, and managed. So all these tasks are great to delegate to your virtual assistant.
If you are developing a business that is online, you should check out http://www.odesk.com. You can hire talented assistants for most types of tasks. I hired world-class designers and programmers to build my iTunes app business at low cost. oDesk takes care of the tax forms and payments to your assistants. Pretty nifty and you only pay for work that gets done. You could likely set up a local virtual assistant through their system if you need help at your office.
They’re more work to manage and have a time overhead compared to someone at the office is a big part. It’s also easy to forget and ignore remote workers and it can be harder to evaluate their productivity. A culture that has a mix of remote and non-remote has the remotes pretty isolated as the normal way of communicating things has them left out. (source)
While one advantage of virtual offices is the creation of a larger pool of resources, this can also be a disadvantage because this means resources can also be obtained offshores or jobs can be outsourced to a different company. If positions can be filled by employees in a different city, what would keep companies from extending those positions to candidates in a different country?
Save on Office Space – Since the contractor is virtual, they work off site. This allows you to save on expenses such as ordering a new desk and purchasing a computer. As a matter of fact, they use their own resources. So you save on the space that a new employee would incur. This is a win particularly if you happen to work remotely or independently yourself. You can work remotely and at the same time have the additional assistance you need.
When you work from home, you’re not only helping yourself out, but Mother Nature as well in many different ways. For example, you’re far less likely to print out reams and reams of paper thereby saving a whole lot of trees in the process. And forget about fancy (and overpriced) lunches; virtual workers will often hit their own fridges come lunchtime. That’s a huge savings in plastic bags, cups, and containers that won’t end up in a landfill. Working from home also means that you’ll use less electricity than if you were in a traditional office. You’ll also greatly reduce your carbon emissions by not having to travel in to work by car or train.
Customer Service Representative – For a busy entrepreneur, customer service is a great task to outsource to a virtual assistant. You can forward calls to your virtual assistant, and they can become a virtual call center designated specifically for your business. With the enhancement of technology, there are companies such as Ring Central that make this an easy option for small businesses. Additionally, the virtual assistant can handle any follow-up calls as needed.
Personal life and work life imbalance: As it involves work being done in the same physical space as where most people typically go about their personal lives, it is inevitable that work will be invasive in your personal life or vice versa. This means that maintaining harmony between work life and personal life is crucial to the success of virtual work.
Keep in mind that if you pay someone more than $600 per calendar year, the IRS has pretty strict guidelines about making sure you issue a 1099. Of course, that means the assistant has to pay taxes on the earned income, which dents his bottom line. So you can always make the choice to pay an assistant under the table. What you do is up to you, but let me repeat: Always keep in mind what tax laws dictate, and make smart choices based on that.
Once you have the right assistant for you they can save you more than 30 hours a week! Read here about some of the ways a PA can save you time, as well as 10 benefits of hiring a PA. For a personal view of how hiring a Personal Assistant can change your life, Polo & Tweed’s CEO talks frankly here about her own experience and the benefits she has seen.
Keep your antivirus updated, and only install one. Although installing multiple antivirus software may seem safer than just having one, they may interfere with each other. Stick to one good provider, keep the software updated, and run daily scans. It also helps to turn browsing protection on. I’ve been using AVG since 2008 and it’s worked like a charm.
Greater Productivity - Happier employees are more productive employees. When people can more easily balance work and personal lives and work in their own controlled environment, they deal with fewer distractions and become more productive. Add this to the increased efficiency your company can gain using automated article posting and productivity will soar.
Online Research:You can easily farm out Internet research to virtual assistants. Common requests include finding information on corporate websites, exploring new products and vetting potential employees or business contacts. Be sure to send clear instructions, along with user names and passwords so assistants can get access to specialty search tools or paid websites.
I can use my own experience as an example for this. When I worked with a marketing agency in America, I was encouraged to voice my opinions, even if they went against our founder. When I consulted with businesses in the Philippines, a common complaint was about employees always saying “yes” to whatever their managers want (even if they couldn’t deliver).
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