Conflicts, Lack of Trust & Collaboration - The cultural differences between the members of virtual teams gives rise to number of conflicts. For example, while an American would write a straightforward email describing a bad situation, this would be perceived as impolite by a South Asian (say Japanese) member of the team. This would lead to conflicts, mistrust and difficulties in fruitful collaboration which is so vital for the success of virtual team functioning. These challenges are also precipitated by the absence of non-verbal cues so intrinsic to face-to-face interactions.
“Face-to-face interaction is generally lost, and there’s no substitute for this during some activities, especially those more collaborative in nature. Video conferencing can sometimes offset this, but it’s not a perfect replacement. Feeling like a cohesive team is more difficult, and some people can never get past that. (Manifesting both with those in the office feeling like remote workers aren’t being part of the team, and remote workers feeling like they aren’t treated like they are real teammates.)” (source)
In a world that is constantly on the move, the concept of “office” appears to be best left behind in the 20th century. With the rise of cloud technology and the increased need for people to stay mobile, the idea of going to an office seems to be fading away fast. As a company owner, there's no more need to spend thousands of dollars on renting an office space and managing an in-house team.
Another concern is the care that goes into a business. I’ve seen remote workers who were just as dedicated to their companies as local employees. I’ve seen in-office employees waste as much time as possible because they simply didn’t care about the business. The relationship between a manager and employee can affect how the employee sees the company as a whole. So in order to increase loyalty, remote team managers should be advocates and someone remote workers can trust.
First, look at your task list and determine which tasks should be delegated. Don't fall into the trap of thinking, "I can do this so much faster and better, I won't delegate this task." The question isn't whether you can do a task; the question is whether you should be the one to do the task. Think how you will use all the time you free up from administrative tasks to create more income for your business.

Have a culture of transparency. This allows everyone to get a good grasp of each other’s tasks and responsibilities, which encourages good expectations accountability. It could be as simple as sending a weekly report to a shared channel, or keeping all of the projects in your PM tool viewable for all employees, so they can see what’s going on within the company. If you want to take it a step further, consider revenue transparency or public salaries.

Often expanding the employee count also means expanding the office space to hold more employees. The cost of upgrading and expanding a space is saved by delegating some of the work to online employees. This allows the employers to save time and money searching for a new space and also gives them the access to many talented employees who may not be available to work the typical 9-5 hours.


Marketing Assistant – Similar to the function of a social media assistant, a virtual assistant is a great tool for marketing. This would include assisting with launching any marketing campaigns and tracking their success. A virtual assistant can be used to assist implementing your marketing plan by helping with email campaigns. They can assist you with this by first scraping your email list to ensure that all the addresses are updated and do not include any errors. This can include helping you segment your lists as well source them. Secondly, they can help you implement and track the analytics of the email campaign itself. Another great way to use a virtual assistant in marketing is to have them promote any blogs that you may have. This is a much needed aspect for any business that has a blog. It must be promoted, updated, and managed. So all these tasks are great to delegate to your virtual assistant.
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Even if you can do all the administrative work yourself, why should you? The one hour a day you spend running to the post office, balancing the checkbook, or booking airline tickets would be better spent calling prospects, learning, or thinking strategically. Always try to spend as much time as possible using your unique strengths on your highest leverage activities. Running out to Staples to buy printer paper probably doesn’t fall into that category.
I’m in the Albany area I just recently fell in live with working as a personal assistant. I’m a single mother who is currently enrolled in college for business management so the extra cash is always a help. I love that the work is straight forward and you just paid for you worth not less or more as long as the job is done correctly. So if any of you know someone lookin in the albany , NY area I’m available for more hours. (African-american, 21, goal oriented)
Greater Flexibility - The main plus for those who enjoy working virtually rather than going to the office every day is the flexibility it offers. Remote workers have complete control over their schedules, so balancing personal and work life is much easier. Research on the topic suggests that 75% of employees would prefer to work remotely if they had the chance and most who do are much happier.

Instead of taking the mediocre candidate in your area, you can hire the superstar who lives on the other side of the country. Limiting yourself to hiring within your locality restricts you to a small talent pool. You may be forced to settle for mediocre talent simply because you need the position filled. Companies that hire remote workers have a larger pool of top-notch talent. - Eilon Reshef, Gong.io
Have a culture of transparency. This allows everyone to get a good grasp of each other’s tasks and responsibilities, which encourages good expectations accountability. It could be as simple as sending a weekly report to a shared channel, or keeping all of the projects in your PM tool viewable for all employees, so they can see what’s going on within the company. If you want to take it a step further, consider revenue transparency or public salaries.
Jennifer Post graduated from Rowan University in 2012 with a Bachelor's Degree in Journalism. Having worked in the food industry, print and online journalism, and marketing, she is now a freelance contributor for Business News Daily and Business.com. When she's not working, you will find her exploring her current town of Cape May, NJ or binge watching Pretty Little Liars for the 700th time.
My team has been distributed evenly between in-office and remote workers from the start. As we've grown, one of the most critical dynamics we've seen develop is the need to transcribe all discussions to accommodate remote co-workers in varying time zones. This has created an impeccable auditing system for when we've needed to pull up information instantly to tackle problems, disagreements or work opportunities. - George Georgallides, XO
A file-sharing service. Virtual teams need a place to share files. A file-sharing service will allow employees to store, access and share files in a secure location. Dropbox is one major platform for file sharing, but there are plenty of other popular services available, such as Google Drive and OneDrive. If you have highly regulated IT guidelines, it may be worthwhile to invest in your own IT-approved system.
Ten years ago, I felt dubious when a mentor told me to hire a personal assistant. Now I can’t imagine myself getting the job done without one, and at times, I’ve even used two to handle vastly different tasks. You may think, “Why not hire a college intern for free?” I’ve had those, too, but here’s a friendly warning: Internships should always be conducted in conjunction with a college program that offers credit, and you have to spend time supervising the person on a documented learning journey that takes them from point A to B. So if you’re looking for free help from a college student, and falsely labeling it an “internship,” you could get both yourself and the student in big trouble. Plus, it’s sleazy.
Companies of all sizes report significant decreases in operating costs, remote work stats show. Two examples from big companies, according to a Forbes magazine report: Aetna (where some 14,500 of 35,000 employees don’t have an “in-office” desk) shed 2.7 million square feet of office space, saving $78 million. American Express reported annual savings of $10 million to $15 million thanks to its remote work options.

Employer Trust - Another main factor that can negatively affect working remotely is the trust employers have in employees to get jobs done from home. For both parties to get the most benefit from a virtual work environment, there must be mutual trust between employer and employee. A worker must continue to complete assignments as required. You should be able to monitor this fairly easily based on the productivity of each employee working from home.


While one advantage of virtual offices is the creation of a larger pool of resources, this can also be a disadvantage because this means resources can also be obtained offshores or jobs can be outsourced to a different company. If positions can be filled by employees in a different city, what would keep companies from extending those positions to candidates in a different country?
Of course, there are certain things you shouldn’t outsource or delegate, and not just regarding your workday. Billionaire Mark Cuban revealed on TV show Shark Tank that he still washes his own laundry. I do, too. It would be easy for me to have someone stop in each week to do my laundry or to drop it at the dry cleaning place—but I find it grounding somehow to do my own laundry.

Reduced Time to Market - Since the members span the time zones, there could be different team working on the same project 24*7, so when one member sleeps there will be another one somewhere else who would start work where the former had left. This shortens the product development time as well as faster response time to demands in both global and local markets.
Routine: Just like any other work, one of the main enemies of motivation is routine, and this poses a major risk especially in the virtual medium. Putting in long hours in front of a computer can lead to exhaustion, stress and a bunch of unmotivated employees. The team needs to have a constant source of positive motivation to keep this aspect from affecting its work.
Collaboration is an important factor in teamwork in the workplace and also still possible for remote workers! Collaboration tools for virtual teams are plentiful and have many different uses. There are many that allow instant and clear communication among remote team workers, such as Slack for instant text-based communication or Zoom for easy conference calling. Other helpful applications include Github, a smart software development tool, and World Time Buddy, that allows you to sync up the different locations of team members to find a time that everyone can meet!
In a 2008 interview with American Society of Association Executives, Deb Keary, human resources director for the Society for Human Resource Management, cited two potential problems with telecommuting. One is if a telecommuter isn't suited to working outside the office, and the work suffers. The other is if the manager isn't suited to it or isn't comfortable with it. In that case, it won't work. "Not all managers are cut out to supervise telecommuters," she said. In addition, there are some occupations that obviously are unsuitable for telework arrangements, such as laborers and clinicians; however, positions that require minimal personal interaction may be very well suited to telecommuting from virtual offices.
Remote workers often mean more cash flow and greater productivity, increasing a company's bottom line. Allowing people to work remotely often cuts overhead by reducing expenses, such as a larger office space. Greater productivity, which again increases the bottom line, is typically achieved because employees have the freedom to work at their own pace, knowing they have a job to complete. - Justin Goodbread, Heritage Investors
An automation service. Most jobs include at least a small amount of repetitive tasks that don’t require your personal input, such as transferring information from an email to a calendar or copying and pasting information onto a spreadsheet. For such tasks that use a lot of time and hinder overall productivity, consider an automation service. When simple tasks are automated, more time becomes available for tasks that do require your personal input. IFTTT and Zapier are examples of excellent automation services.
Jennifer Post graduated from Rowan University in 2012 with a Bachelor's Degree in Journalism. Having worked in the food industry, print and online journalism, and marketing, she is now a freelance contributor for Business News Daily and Business.com. When she's not working, you will find her exploring her current town of Cape May, NJ or binge watching Pretty Little Liars for the 700th time.

While one advantage of virtual offices is the creation of a larger pool of resources, this can also be a disadvantage because this means resources can also be obtained offshores or jobs can be outsourced to a different company. If positions can be filled by employees in a different city, what would keep companies from extending those positions to candidates in a different country?
Social Media Assistant – Handling social media for businesses can become time consuming for business owners and other staff. This is time that can be spent on other revenue-generating tasks. However, because of its importance in a business’s marketing plan, it can be delegated to a virtual assistant. According to Chris Ducker, every business should have a social media plan .  And this is an area where a virtual assistant can help out. A virtual assistant can plan and schedule your social media marketing on your Facebook business page, Twitter, LinkedIn, and Google pages as well as on any other social media site that you use. They can research content, monitor and engage the users, and assist in building your network. This is a great task to outsource to a virtual assistant, as most business spend anywhere from five to 20 plus hours per week on social media.
The average wage for a full-time personal assistant changes depending on geographic location. Before an agreement on pay is reached, research the national and local averages for full time personal assistant pay. In California a personal assistant hourly rate equaled an average of $32.55 as of May 2017, while the same position in Florida earned a rate of $24.29. Determine what your budget for an assistant is and compare that number to the average pay for the position in your area. When deciding what a fair amount is to pay your personal assistant, you should start in the middle of the salary range. Depending on how may requirements there are for the position, the salary should move up or down within the range.
Web Site Designer/Administrator – You will find a pool of virtual assistants who specialize in website design and management. You will find a lot of virtual assistants in this arena who are experts in web creation using software such as WordPress and others like it. Specifically, you can easily find virtual assistants who promote WordPress as their niche. If your company needs assistance with its website, which includes a blog, using this type of virtual assistant would be great for your business.

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