In the age of memes and Instagram, the switch to a virtual workforce is becoming more prevalent and appears to be the future for many companies. There are many benefits to this style of a workplace for both employees and employers. There are also some points to consider, such as collaboration, data sharing and security, as well as the possibility of a blended company of virtual and in-person employees.
For employees, having the ability to telecommute thanks to having a virtual work place provides them with savings on commuting costs such as fuel. A paper from The Mobility Choice Coalition found that if 10 million employees who have the option to telecommute do so just twice a month, 21 million barrels of oil would be saved a year. With gas prices close to $4.00 a gallon, this would amount to $1.7 billion of fuel cost savings a year.1

Use varied channels of communication. There are many ways to communicate virtually. Lean methods include emails, chat messages, and texting. If you have a simple message to share, a lean method of communication is usually fine. If you have something deeper or more complicated to share, it’s better to opt for a richer method of communication, such as video conference or telephone call. These methods add more contextual information like facial expressions and body language, which can be very telling in a conversation.


Small-business owners often wonder how they can work so hard all day and accomplish so little. Much of the problem is an inability to multitask. If you are doing important work in your office but are interrupted by an equally important call or question from an employee, for example, you’re forced to divert your attention away from the original project. In this way, your focus is strained and nothing receives the attention it deserves. A personal assistant can handle these types of intrusions so you can continue to focus on what's most important.
Valuable Skill Set – Virtual assistants are highly skilled independent contractors, including administrative assistants, website administrators, and senior level executives, all of whom have had a broad range of experience. Most virtual assistants work in a specific niche, meaning they’ll understand your industry better than someone who doesn’t focus on a particular niche.
Keep your antivirus updated, and only install one. Although installing multiple antivirus software may seem safer than just having one, they may interfere with each other. Stick to one good provider, keep the software updated, and run daily scans. It also helps to turn browsing protection on. I’ve been using AVG since 2008 and it’s worked like a charm.
Online Research:You can easily farm out Internet research to virtual assistants. Common requests include finding information on corporate websites, exploring new products and vetting potential employees or business contacts. Be sure to send clear instructions, along with user names and passwords so assistants can get access to specialty search tools or paid websites.  
Level of interaction and communication. Analytics make it easy to determine which employees are interacting and communicating. Managers can track whether or not remote workers are engaging, and use that information to determine whether remote work is right for their company. Besides time tracking software to monitor employees’ time spent working, managers can use project management software to ask for updates and view communication between team members. Intelligent software offers employers a way to digitally monitor employees’ behavior and discover patterns about their progress, or lack thereof. For example, sociometric analysis measures how social relationships affect productivity.
A greater part of the day can be devoted to job duties, projects and other work-related responsibilities because commuting time is eliminated. In some densely populated areas, commuters spend upwards of 10 hours each week just going to and from work. Telecommuters could put to use the saved time by dedicating more of their time to office work, or to achieving a work life balance by spending time with family.
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In short, if you use the right tools, you can enjoy the best of both worlds: Your employees can interact with one another as if they’re in the same room, and they can experience all of the benefits that come with working from home. It’s possible to reap the benefits of personal interaction, successful collaboration, and a productive work from home environment. This is possible with the right tools and knowledge for virtual collaboration.
Actually – the work of a personal assistant should NOT be issued a 1099. The work they perform is that of an employee, and not a contractor. Misclassifying them as such can result in steep fines from the IRS, who are cracking down on this behavior (businesses trying to save money by not being a accountable for their workers and properly giving them a W-2. If you can’t afford to offer a W-2, then maybe you can’t afford an assistant.
Instead of taking the mediocre candidate in your area, you can hire the superstar who lives on the other side of the country. Limiting yourself to hiring within your locality restricts you to a small talent pool. You may be forced to settle for mediocre talent simply because you need the position filled. Companies that hire remote workers have a larger pool of top-notch talent. - Eilon Reshef, Gong.io
Greater Productivity - Happier employees are more productive employees. When people can more easily balance work and personal lives and work in their own controlled environment, they deal with fewer distractions and become more productive. Add this to the increased efficiency your company can gain using automated article posting and productivity will soar.
Better recruitment opportunities. You can select from the top-qualified candidates around the globe for a position if you’re open to managing a remote workforce. Instead of limiting your recruiting opportunities to those who are willing to relocate and those able to make the daily commute, you can focus on hiring the best-qualified candidates without worrying about any geographic restrictions.
According to a Gallup poll in 2007, the average commute time is 48.1 minutes round trip. While the commute by itself may not sound like a long time, there are other factors that can increase this. For example, the time to do things to get ready for work (such as taking a shower, getting dressed and having breakfast) can take another 30 minutes to an hour so adding these activities to the commute time can bring up the "non-work time" to 90 to 120 minutes. An employee can get so much more work done in that time if they did not have to travel into an office. According to the Telework Research Network, companies such as JD Edwards, AT&T and Compaq reported that their telecommuting employees are more productive than their office counterparts.2
Collaborate about team expectations and goals. Be sure that expectations and goals are clearly stated for virtual meetings. If working in a team, allow everyone to work together to create the team’s expectations and goals. This will set the standard for what’s expected from everyone, and allow everyone to agree on meeting protocols, such as how to resolve conflict and make group decisions.
A lot of businesses, employees, contractors, and freelancers seem to be either all for remote teams or completely against it. While remote work is an excellent way to work, it isn’t for everyone. There are plenty of understandable disadvantages of working from home. But they don’t necessarily overshadow the disadvantages of co-located teams, either.
Luckily, challenges bring with them opportunities. Company leaders managing remote employees can take action to circumvent the possible negative effects of remote work. They can require remote workers to check in with another employee or manager every day, simply to engage in a friendly conversation, and enjoy some personal facetime to break up the workday, as would be normal in an office setting.
A decision-making tool. Sometimes teams struggle to come to a decision, and this is especially true in the virtual setting. A helpful decision-making tool can alleviate the stress that comes with making difficult decisions, because it will allow team members to easily vote, tally the results, and present everyone with the final outcome. Loomio and Tricider are helpful decision-making tools that allow members to vote and quickly understand the likely outcome.
Marketing Assistant – Similar to the function of a social media assistant, a virtual assistant is a great tool for marketing. This would include assisting with launching any marketing campaigns and tracking their success. A virtual assistant can be used to assist implementing your marketing plan by helping with email campaigns. They can assist you with this by first scraping your email list to ensure that all the addresses are updated and do not include any errors. This can include helping you segment your lists as well source them. Secondly, they can help you implement and track the analytics of the email campaign itself. Another great way to use a virtual assistant in marketing is to have them promote any blogs that you may have. This is a much needed aspect for any business that has a blog. It must be promoted, updated, and managed. So all these tasks are great to delegate to your virtual assistant.
In a world that is constantly on the move, the concept of “office” appears to be best left behind in the 20th century. With the rise of cloud technology and the increased need for people to stay mobile, the idea of going to an office seems to be fading away fast. As a company owner, there's no more need to spend thousands of dollars on renting an office space and managing an in-house team.
When you hire employees to work remotely, your talent pool is endless. Gone are the days of being bound to hiring and recruiting talent from a specific geographical location. By offering remote opportunities, you are also providing access to those individuals who may not be able to work outside of the home, such as those with disabilities. Additionally, virtual employment offers an alternative that may have otherwise kept parents and caregivers out of the workforce.
Use time zones to your advantage. Timezones are a great and terrible thing. On one hand, I know what it’s like to wake up at 6 a.m. for a meeting. Or sleep at 3 a.m. waiting for an update from the team. I’ve also seen the benefits of having a person online at all times for our customers. This is especially powerful in customer support. It allows for 24/7 support with just a few strategically placed (literally) people. Time.is is a great way to compare what time it is (and will be) in other places and can help you keep track of the time where your other team members are. And don’t fret, because you’ll get the hang of it. I often forget what time it is where I am. But after working on a remote team for 3 years, I’ve learned how to do timezone calculations almost subconsciously. Just be sure to set an alarm for Daylight Savings.
Employers can also realize saving by allowing virtual workplaces. Among these are real estate or office costs. By allowing more workers to telecommute, companies can reduce the amount of works space they need and it also reduces the resources needed to support these employees in the office (such as office supplies and electricity). According to the Telework Research network, the average real estate savings realized from a full-time teleworker is $10,000 a year. Companies that have implemented several virtual workplaces have seen large cost savings in real-estate cost. For example, IBM has reduced its real estate costs by $50 million and Sun Microsystems saves $68 million per year. 2

Employee engagement and motivation. Consider giving remote and office workers surveys to see who is more engaged and motivated overall. Ask questions about how they feel coming to work every day, find out whether they’re inspired at work and ask if they think their role within the company is important. Ask specific questions about whether or not they feel included in group decisions and ask if they feel as though their needs and concerns are considered and addressed.

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While there will always be the need for full-time, on-site staff, the popularity of remote work might allow you to also use part-timers and save thousands in the process. People are much more likely to consider part-time work if they don't have to come in and can have flexibility, and not every role or company need requires a full-time employee. You also won't limit your talent pool by geography. - Elle Kaplan, LexION Capital
As an Hourly Paid PA, you work to a rota along with a team of PAs. Shifts vary, depending on your employer’s needs, but are usually 12-hour day / 12-hour night shifts, e.g. 7am – 7pm, 7pm – 7am. Employer’s needs and preferences vary, an employer might require more care in the morning for example, or have a different routine at weekends. The rota will be designed by AskJules Ltd. and approved by your employer, usually two week rolling, 4 shifts one week and 3 the next. If you or your employer have any preferences or we think your abilities are better suited at particular times, the rota can be amended.

“Face-to-face interaction is generally lost, and there’s no substitute for this during some activities, especially those more collaborative in nature. Video conferencing can sometimes offset this, but it’s not a perfect replacement. Feeling like a cohesive team is more difficult, and some people can never get past that. (Manifesting both with those in the office feeling like remote workers aren’t being part of the team, and remote workers feeling like they aren’t treated like they are real teammates.)” (source)
Reflecting the global reach of remote work, a survey in Ireland found that about two-thirds of the country’s workers weren’t adequately equipped to work effectively from home on snow days. The survey by Ricoh Ireland, conducted in collaboration with TechPro magazine, was based on questions put to IT professionals at more than 75 organizations across Ireland. Failing to offer technological support that supports working from home when needed can be detrimental to a company’s bottom line, the survey found.
Saving on Hiring a Full-Time Employee – A key benefit to using a virtual assistant for your business is the saving aspect. By working with a virtual assistant, you will save on the expense of hiring a full-time employee. This includes the amount of time and money spent on interviewing and training a new employee. This also includes the cost of employee benefits such as health insurance, employee-related benefits, and tax savings. As independent contractors, virtual assistants are responsible for their own bookkeeping and taxes. You will not have to worry about incurring such costs.
And besides, you’re going to get quite a few of the perks of being rich without being rich anyway, provided you know how to name drop. Want to have dinner in a Michele star restaurant but don’t have reservations? Come right this way, sir. Want to buy that new Chanel bag? I just happen to have one behind the counter. The benefits can be truly tremendous.
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Have a culture of transparency. This allows everyone to get a good grasp of each other’s tasks and responsibilities, which encourages good expectations accountability. It could be as simple as sending a weekly report to a shared channel, or keeping all of the projects in your PM tool viewable for all employees, so they can see what’s going on within the company. If you want to take it a step further, consider revenue transparency or public salaries.
Actually – the work of a personal assistant should NOT be issued a 1099. The work they perform is that of an employee, and not a contractor. Misclassifying them as such can result in steep fines from the IRS, who are cracking down on this behavior (businesses trying to save money by not being a accountable for their workers and properly giving them a W-2. If you can’t afford to offer a W-2, then maybe you can’t afford an assistant.

Any kind of process will have its own pros and cons. Similarly, virtual office workers also come with their own advantages and disadvantages but it is up to the bosses and the organization to create a leverage and work on the cons and try to enhance the pros, so that the resultant workforce remains satisfied, stress free and the working environment is transformed into a fruitful one.

I doubt many companies like or prefer that employees work from home. We allow the policy in order to be able to attract employees who would otherwise go elsewhere. We are heavy users of Slack, Confluence and other collaboration tools that make working at home more productive, but they cannot replace the serendipitous interactions that occur while hanging out by the nitro-coffee keg. - Manuel Vellon, Level 11

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