In a world that is constantly on the move, the concept of “office” appears to be best left behind in the 20th century. With the rise of cloud technology and the increased need for people to stay mobile, the idea of going to an office seems to be fading away fast. As a company owner, there's no more need to spend thousands of dollars on renting an office space and managing an in-house team.
Customer Service Representative – For a busy entrepreneur, customer service is a great task to outsource to a virtual assistant. You can forward calls to your virtual assistant, and they can become a virtual call center designated specifically for your business. With the enhancement of technology, there are companies such as Ring Central that make this an easy option for small businesses. Additionally, the virtual assistant can handle any follow-up calls as needed.

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Many strategies that worked for managers in the past will be impossible with a remote team. No more getting the team together after lunch for a project post-mortem, no more doing walkarounds to make sure everyone is working, and no more being able to visit someone’s desk and demand their attention. Remote work could make much of traditional management practices useless.

Money, money, money. The root of a lot of headaches, from international transfers to confusing tax laws. Paying an international team is much more difficult than giving out checks or setting up direct deposit with a co-located team. You have to worry about how to send it, fees, the conversion rates of the day, and much more. What tax forms are you responsible for? How do you file benefits for international employees? A business may almost want to hire a person just to take care of processing payments for remote workers.
Over the past decade, a rising number of young professionals, primarily from the United States and Europe, have leveraged the use of technology to work remotely and live a nomadic lifestyle. A forecast of employment trends by the World Economic Forum called flexible work, including virtual teams, “one of the biggest drivers of transformation” in the workplace, while a Gallup poll found that 37% of respondents have already worked virtually.
Provide and nurture an online meeting place. Automattic, the team behind WordPress, developed an internal blog called P2 where everyone can publish posts based on their achievements and how their week went. At Hubstaff, we have a Slack channel for random discussions where we discuss 30-day running challenges (which I supported with good thoughts) and share interesting articles we find around the web.
Online Research:You can easily farm out Internet research to virtual assistants. Common requests include finding information on corporate websites, exploring new products and vetting potential employees or business contacts. Be sure to send clear instructions, along with user names and passwords so assistants can get access to specialty search tools or paid websites.   

Lock your phone and laptop. Make sure no one is able to access your devices without a password or fingerprint scan. Set your laptop to automatically lock if not in use for 5 minutes or more. This will keep your data safe. Google also provides a great phone tracking service. Just type “Where’s my phone?” In the Google search bar, or check out the Android Device Manager. There are also apps that take photos of whoever tries to unlock your phone or laptop with an incorrect password, such as GotYa! and Lockwatch.
Security is often overlooked when a business decides to allow employees to work remotely, leaving companies vulnerable to cybercriminals. Although there are cloud options to make remote work easier, with today’s internet of threats, companies cannot afford to overlook protecting their confidential and proprietary information. - Tammy Cohen, InfoMart
Increase cross-cultural awareness. People involved in global teams should know and understand the challenges that come with communicating across cultures. For example, an American multinational oil and gas corporation wanted to ensure their non-Iraqi employees were equipped with the cultural knowledge and skills needed to succeed in the Iraqi context. Aperian Global worked with corporation leaders and local Iraqis to design a workshop for multinational employees assigned to Iraq, and it was offered in the US and the Middle East. A pre-departure workshop was also created for employees traveling to Iraq. It addressed issues such as safety, security, and health, as well as business and cultural topics. The workshops gave leaders and employees the information, skills and confidence needed to successfully collaborate and conduct business across cultural boundaries.
Virtual collaboration offers a profound way to cater to employees with diverse working styles. For example, detailed-driven workers tend to excel in virtual environments. They typically have no trouble planning their workday and accomplishing daily tasks. Emotionally driven individuals may prefer to speak directly over the phone or face-to-face in a video conference, because they typically read social cues very well and prefer verbal communication. Idea-driven workers thrive when facilitating change and usually prefer a lead role in brainstorming solutions, so you should consider giving them more responsibility when strategizing in the virtual setting. Data-driven workers are highly adept at solving complex problems. They don’t typically need an extra push to stay on topic or on budget, but they may prefer to work alone quietly rather than lead a virtual group discussion.

Glassdoor is your resource for information about Personal Assistant Plus benefits and perks. Learn about Personal Assistant Plus, including insurance benefits, retirement benefits, and vacation policy. Benefits information above is provided anonymously by current and former Personal Assistant Plus employees, and may include a summary provided by the employer.
When you work from home, you’re not only helping yourself out, but Mother Nature as well in many different ways. For example, you’re far less likely to print out reams and reams of paper thereby saving a whole lot of trees in the process. And forget about fancy (and overpriced) lunches; virtual workers will often hit their own fridges come lunchtime. That’s a huge savings in plastic bags, cups, and containers that won’t end up in a landfill. Working from home also means that you’ll use less electricity than if you were in a traditional office. You’ll also greatly reduce your carbon emissions by not having to travel in to work by car or train.

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If you're an overworked entrepreneur wondering why your to-do list always seems unfinished, look into hiring a personal assistant. I once had a mentor tell me that a key to day-to-day success is to hire a PA to keep the trains running on time while you focus on big picture ideas. At first, I thought it was a waste of money, but now I completely understand where he's coming from.


In all fairness, despite its glorious perks, being a personal assistant is not for everybody. You often need to sacrifice your own hopes and dreams for the sake of the person you work for, but making that sacrifice might just be the one thing that helps you reach something you never even dreamed of achieving. Just think about Pepper Potts in Iron Man: she started off as an assistant but ended up being in charge of the entire Stark Industries.
Provide a time tracking tool for remote workers to monitor their billable hours. This is also good to make sure your remote team members don’t get burnt out working overtime. Managers should be able to view this time data and see which projects their team members are working on in real time. At Hubstaff, we use our own software, which supports randomized screenshots, app tracking, URL monitoring, productivity gauges, and detailed time reports. It also provides a breakdown of where someone has spent their time on an organization, project, and task level.
It’s hard to dispute: companies and at-home employees alike say remote work is a boon to productivity. Distractions like water cooler gossip, impromptu meetings, and loud colleagues are a non-issue, according to an infographic based on data from SurePayroll, a web-based payroll provider for small businesses. Eighty-six percent of those surveyed said they preferred to work alone to “hit maximum productivity.” What’s more, two-thirds of managers say employees who work remotely increase their overall productivity.

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