Your business is growing, and you are busier now more than ever. You could use an extra set of hands, so someone suggested that you should use a virtual assistant. However, you have no idea what a virtual assistant is or for that matter, how they can help you. If that is the case, small business owner, it is time for you step into 2014 and become virtual. You will add your business to the growing trend of those utilizing virtual assistants.

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Greater Flexibility - The main plus for those who enjoy working virtually rather than going to the office every day is the flexibility it offers. Remote workers have complete control over their schedules, so balancing personal and work life is much easier. Research on the topic suggests that 75% of employees would prefer to work remotely if they had the chance and most who do are much happier.

The overhead costs of a business are reduced if a business chooses to opt for a larger switch of hiring predominantly online employees. It may take more time to see the benefit of not having to pay the rent on an office building or for the utility bills if you still have a physical office location. There is also the option to blend a business to downsize an office space to have fewer employees onsite and more online that would see this benefit.


Virtual teams are on the rise. Due to technological advancements, it’s possible for workers to work from home and for their managers to ensure that work is done on time and to the highest standard. Benefits that go beyond cost savings, like boosted productivity and employee satisfaction, mean that remote team collaboration is not only good for business, but good for employees too.

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Companies are being forced to address production over presence as the ultimate indicator of value in the remote world. That is forcing people to rethink their traditional compensation plans. As these compensation plans better align employees with the company, the overall financial picture improves. People are incentivized to the right behaviors, and both the company and employee benefit. - Matthew May, Acuity

Virtual teams are on the rise. Due to technological advancements, it’s possible for workers to work from home and for their managers to ensure that work is done on time and to the highest standard. Benefits that go beyond cost savings, like boosted productivity and employee satisfaction, mean that remote team collaboration is not only good for business, but good for employees too.
Depending on the job requirements of the position as well as the employer's personal and business situation, more experience than a high school diploma may be required. Some personal assistant positions may require a bachelor's degree or equivalent experience. Also consider whether or not your personal assistant should have relevant experience in a field related to yours. The pay for a personal assistant should reflect the amount of education and experience brought to you. The more education and experience requirements you have, the higher your personal assistant's salary should be.
All businesses accept that when starting out they will at some point require additional support. Most often the first consideration is employment of additional staff. Although this can often be daunting especially with all the red tape surrounding employment and legal requirements. More expense can also be driven into the business with a need for larger office space, equipment such as computers, phone lines etc. This is all before the employee has even started. New staff can also mean re-focusing time and effort inwards rather than developing the business and potentially decreasing revenue at a time when increases are most needed.
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“Face-to-face interaction is generally lost, and there’s no substitute for this during some activities, especially those more collaborative in nature. Video conferencing can sometimes offset this, but it’s not a perfect replacement. Feeling like a cohesive team is more difficult, and some people can never get past that. (Manifesting both with those in the office feeling like remote workers aren’t being part of the team, and remote workers feeling like they aren’t treated like they are real teammates.)” (source)
Having worked remotely for my whole career (25 years) I found this to be a great read. I certainly agree with the elements as provided. It does take a certain personality to be able to stay focused and committed without the boss watching. wink wink. The biggest challenge I find is actually separating from work. With the advent of PDA this is really the norm rather then the exception.

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Web Site Designer/Administrator – You will find a pool of virtual assistants who specialize in website design and management. You will find a lot of virtual assistants in this arena who are experts in web creation using software such as WordPress and others like it. Specifically, you can easily find virtual assistants who promote WordPress as their niche. If your company needs assistance with its website, which includes a blog, using this type of virtual assistant would be great for your business.

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Customer Service Representative – For a busy entrepreneur, customer service is a great task to outsource to a virtual assistant. You can forward calls to your virtual assistant, and they can become a virtual call center designated specifically for your business. With the enhancement of technology, there are companies such as Ring Central that make this an easy option for small businesses. Additionally, the virtual assistant can handle any follow-up calls as needed.

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