The word “assistant” is often considered a synonym to the word “slave”. The truth is, though, that if you’ve landed a job as somebody’s personal assistant, you’ve become one of the most powerful people imaginable. You are now the gatekeeper of the castle that is your employer, and the more they trust you, the more they are willing to pay you. And since it probably took a while to train you and to establish a bond with you, they are not likely to let you go that easily.
Online Research:You can easily farm out Internet research to virtual assistants. Common requests include finding information on corporate websites, exploring new products and vetting potential employees or business contacts. Be sure to send clear instructions, along with user names and passwords so assistants can get access to specialty search tools or paid websites.
Any kind of process will have its own pros and cons. Similarly, virtual office workers also come with their own advantages and disadvantages but it is up to the bosses and the organization to create a leverage and work on the cons and try to enhance the pros, so that the resultant workforce remains satisfied, stress free and the working environment is transformed into a fruitful one.
A Virtual PA can be a clever alternative to employing staff. In fact for many who have taken the steps already it's the smarter way to do business. Technology now means that the traditional additions to a business can be outsourced with ease such as software and now staffing. More importantly it allows businesses to be totally adaptable and constantly flexible to industry changes ensuring that quick adjustments or more in depth changes can happen with the minimum of fuss or drain on your time. Imagine having to downsize or re-focus your business with an office full of staff. No matter how equipped you are its going to take time to make changes to the business. Alternatively expansions can be equally difficult to manage, Virtual PA services offer a solution designed for the modern business.
In the age of memes and Instagram, the switch to a virtual workforce is becoming more prevalent and appears to be the future for many companies. There are many benefits to this style of a workplace for both employees and employers. There are also some points to consider, such as collaboration, data sharing and security, as well as the possibility of a blended company of virtual and in-person employees.
It’s estimated that the average virtual worker saves upwards of $7000 annually as opposed to those who work in an office. (Don’t believe it? Test out the Telework Calculator, which can add up how much your own savings could be!) Those savings come from a variety of sources, including commuting costs, which counts for a major bulk of the savings. But keep in mind all of the hidden expenses, too, such as lunch and snacks, your twice-daily caramel frappuccino addiction, and clothing costs. If you add all of those up, your decision to work virtually will make a whole lot of sense…in dollars and cents.
When we first considered the idea of a distributed team, the biggest question revolved around whether we would be able to get the work done. The answer is yes, we were able to complete the work. The problem is, it's hard to overstate the importance of collaboration and synergy within a team. These elements are the foundation of an employee's enthusiasm, passion and sense of value to the company, and distributed staffs struggle with achieving these. - Dan Pennell, WMtek
Customer Service Representative – For a busy entrepreneur, customer service is a great task to outsource to a virtual assistant. You can forward calls to your virtual assistant, and they can become a virtual call center designated specifically for your business. With the enhancement of technology, there are companies such as Ring Central that make this an easy option for small businesses. Additionally, the virtual assistant can handle any follow-up calls as needed.
Virtual collaboration offers a profound way to cater to employees with diverse working styles. For example, detailed-driven workers tend to excel in virtual environments. They typically have no trouble planning their workday and accomplishing daily tasks. Emotionally driven individuals may prefer to speak directly over the phone or face-to-face in a video conference, because they typically read social cues very well and prefer verbal communication. Idea-driven workers thrive when facilitating change and usually prefer a lead role in brainstorming solutions, so you should consider giving them more responsibility when strategizing in the virtual setting. Data-driven workers are highly adept at solving complex problems. They don’t typically need an extra push to stay on topic or on budget, but they may prefer to work alone quietly rather than lead a virtual group discussion.
Conflicts, Lack of Trust & Collaboration - The cultural differences between the members of virtual teams gives rise to number of conflicts. For example, while an American would write a straightforward email describing a bad situation, this would be perceived as impolite by a South Asian (say Japanese) member of the team. This would lead to conflicts, mistrust and difficulties in fruitful collaboration which is so vital for the success of virtual team functioning. These challenges are also precipitated by the absence of non-verbal cues so intrinsic to face-to-face interactions.
By way of technology, the training platform needs to provide power for both audio and visual needs. Look for state of the art high-definition, two-way capabilities that will work for the most demanding virtual learning labs. Unless you are high-tech savvy, you will want to choose a company that offers unlimited tech support from startup to routine maintenance. Also, search for a virtual training program that requires low levels of training for the students and the facilitators.
Have a culture of transparency. This allows everyone to get a good grasp of each other’s tasks and responsibilities, which encourages good expectations accountability. It could be as simple as sending a weekly report to a shared channel, or keeping all of the projects in your PM tool viewable for all employees, so they can see what’s going on within the company. If you want to take it a step further, consider revenue transparency or public salaries.
Remote workers often mean more cash flow and greater productivity, increasing a company's bottom line. Allowing people to work remotely often cuts overhead by reducing expenses, such as a larger office space. Greater productivity, which again increases the bottom line, is typically achieved because employees have the freedom to work at their own pace, knowing they have a job to complete. - Justin Goodbread, Heritage Investors
A greater part of the day can be devoted to job duties, projects and other work-related responsibilities because commuting time is eliminated. In some densely populated areas, commuters spend upwards of 10 hours each week just going to and from work. Telecommuters could put to use the saved time by dedicating more of their time to office work, or to achieving a work life balance by spending time with family.
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