Customer Service Representative – For a busy entrepreneur, customer service is a great task to outsource to a virtual assistant. You can forward calls to your virtual assistant, and they can become a virtual call center designated specifically for your business. With the enhancement of technology, there are companies such as Ring Central that make this an easy option for small businesses. Additionally, the virtual assistant can handle any follow-up calls as needed.

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Virtual teams are on the rise. Due to technological advancements, it’s possible for workers to work from home and for their managers to ensure that work is done on time and to the highest standard. Benefits that go beyond cost savings, like boosted productivity and employee satisfaction, mean that remote team collaboration is not only good for business, but good for employees too.

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I’m in the Albany area I just recently fell in live with working as a personal assistant. I’m a single mother who is currently enrolled in college for business management so the extra cash is always a help. I love that the work is straight forward and you just paid for you worth not less or more as long as the job is done correctly. So if any of you know someone lookin in the albany , NY area I’m available for more hours. (African-american, 21, goal oriented)
Establish an onboarding process. Be sure that every employee who collaborates virtually has the same onboarding experience. They should be given access to the same communication systems and handbooks that explain the company processes. Everyone should be given the same advice and tools for success as they’re brought on board. If possible, it can even be very valuable to have an initial onboarding done face-to-face in an office location.

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One is the jealousy aspect. I’ve been in semi-remote teams wherein only a few people (or even just me) were allowed to work from home. What has worked for me in the past is to clarify responsibilities between my manager and colleagues. Then deliver unfailingly. Once a team learns to appreciate your work, it shouldn’t matter whether you do it beside them or from somewhere else.
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At HomeCareDirect, we believe that in order to have a long term, stable support package delivered by a great care team, it is important that your personal assistants are happy and well looked after. Therefore, our service is not only designed to help you direct your own support – it’s also designed to support your personal assistants to successfully work in this innovative and rewarding way. HomeCareDirect employ hundreds of personal assistants nationwide on people’s behalf. If you choose us to employ your personal assistants on your behalf, you’ll not have the responsibility of being their employer whilst they’ll have the benefits of being employed by an organisation with a wealth of experience of supporting personal assistants.

Having a virtual office can cause employees to miss out on the social advantage of being in an office. Virtual employees can suffer from the "out of sight, out of mind" effect, in which they could be passed on for promotions or opportunities because they weren't in the office for management to consider them. They also can miss out on networking opportunities which could lead to other options in the company. 


Your business is growing, and you are busier now more than ever. You could use an extra set of hands, so someone suggested that you should use a virtual assistant. However, you have no idea what a virtual assistant is or for that matter, how they can help you. If that is the case, small business owner, it is time for you step into 2014 and become virtual. You will add your business to the growing trend of those utilizing virtual assistants.
Use varied channels of communication. There are many ways to communicate virtually. Lean methods include emails, chat messages, and texting. If you have a simple message to share, a lean method of communication is usually fine. If you have something deeper or more complicated to share, it’s better to opt for a richer method of communication, such as video conference or telephone call. These methods add more contextual information like facial expressions and body language, which can be very telling in a conversation.
Communication on a distributed team is a whole other ballgame. I never realized how much I took co-located colleagues for granted until there was no one beside me I could ask a quick question. Every question, every answer, every approval will be documented on a remote team. This makes for great records, but bulky loads of information to sort through.
One of the biggest threats to the efficiency of in-person training is learner engagement, the ability to reach every person in a classroom setting. However, virtual training programs offer a bevy of tools targeted at a variety of learning styles. The learner can utilize the tools, such as video lectures or online quizzes, to help him/her remain attentive and engaged throughout a training session.
Communication is arguably one of the most difficult aspects of business, especially with virtual employees and members spread across all of Indiana. Managing Virtual Teams (MVT) provided workable solutions that could be implemented right away for long term success. I went into the course hoping to grab a few tips and tricks but instead experienced a hands-on workshop that was tailored to my organization's needs. Not only was the course helpful, it was inspiring and gave me a new vision for my organization's communication future.
Greater Productivity - Happier employees are more productive employees. When people can more easily balance work and personal lives and work in their own controlled environment, they deal with fewer distractions and become more productive. Add this to the increased efficiency your company can gain using automated article posting and productivity will soar.
"Managing Virtual Teams (MVT) provided workable solutions that could be implemented right away for long term success. I went into the course hoping to grab a few tips and tricks but instead experienced a hands-on workshop that was tailored to my organization's needs." Megan West, Digital Communications Manager. Private Academic Library Network of Indiana (PALNI)
Virtual collaboration offers a profound way to cater to employees with diverse working styles. For example, detailed-driven workers tend to excel in virtual environments. They typically have no trouble planning their workday and accomplishing daily tasks. Emotionally driven individuals may prefer to speak directly over the phone or face-to-face in a video conference, because they typically read social cues very well and prefer verbal communication. Idea-driven workers thrive when facilitating change and usually prefer a lead role in brainstorming solutions, so you should consider giving them more responsibility when strategizing in the virtual setting. Data-driven workers are highly adept at solving complex problems. They don’t typically need an extra push to stay on topic or on budget, but they may prefer to work alone quietly rather than lead a virtual group discussion.
Companies are being forced to address production over presence as the ultimate indicator of value in the remote world. That is forcing people to rethink their traditional compensation plans. As these compensation plans better align employees with the company, the overall financial picture improves. People are incentivized to the right behaviors, and both the company and employee benefit. - Matthew May, Acuity

Leverage Global Talent - Virtual Teams allows organizations to look for talent beyond their country of origin. This brings together the experts and specialists from across the globe to work together on the project. Increased knowledge sharing and greater innovation happens as organization’s human capital share their understanding of global and local markets as well as best business practices.
You probably have exciting plans and concepts that get derailed and diluted by worldly problems. Most people with entrepreneurial spirits would rather focus on creative business ideas than do paperwork and answer the phone all day. By hiring a personal assistant, you can free yourself to play to your strengths. Tasks that aren’t your strong points or that diverge from your real talent can be delegated to your assistant, giving you the time and space to do what you do best. A personal assistant can create a barrier between you and the outside world, allowing you to think, flesh out ideas and avoid distractions.
With all the allure of a couch, mid-day naps, Netflix, virtual reality games, drum lessons, airline flight sale alerts, and whatever small distractions there are in a day, it’s no surprise that managers worry about work productivity for their employees out of the office. They are at the mercy of beckoning chores. A full pantry of things to snack on. “Quick” walks to the park, and so much more that can distract them from work. I can see how easy it would be for tasks to take longer. For example, a task that would take one hour in an office could take five hours with distractions. 
Many small-business owners wish they could clone themselves or have more time in the day to do their work, because they want things done a specific way. You can train your personal assistant to do tasks exactly the way you want them done. Over time, your personal assistant will get a feel for the way you do things and automatically sync with your style. By developing a relationship with a personal assistant, you’ll begin to trust that your assistant understands your perspective and motivation. An effective and well-trained assistant is the closest you can get to cloning yourself.

I’ve never had to run an ad on Craigslist, but I would definitely consider it, as it’s a great way to have the applicants come to you. Thus far, I’ve used word of mouth with great results. People you trust will tend to only recommend people they trust, which saves a lot of time vetting candidates for honesty and integrity. That’s super important because just like a housekeeper or a babysitter, a personal assistant will get to know some key things about you (maybe even your digital passwords). You have to make sure they’re 110 percent trustworthy, and nothing less. It’s certainly possible to find that golden person with an ad, but recommendations from your mentors and posse will streamline the search process.
Many strategies that worked for managers in the past will be impossible with a remote team. No more getting the team together after lunch for a project post-mortem, no more doing walkarounds to make sure everyone is working, and no more being able to visit someone’s desk and demand their attention. Remote work could make much of traditional management practices useless.

A professional personal assistant can make the difference in enhancing your household and optimizing your valuable time. Who needs a personal assistant? Generally speaking, if you earn a very high hourly wage, you’re a high earning business owner/executive or a celebrity, or you’re lucky enough to have the means to have someone take over your more tedious tasks, you’ll certainly benefit from having this person on staff.
A virtual assistant is a highly skilled professional who offers business support services virtually. This can consist of an individual or a team of virtual assistants with virtually meaning they are located off site and work remotely. They are independent contractors and entrepreneurs who specialize in providing an array of services such as administrative, creative, technical, and legal support.
In the world of business, expeditiousness is the key to staying ahead of the competition. This rule applies to everything from manufacturing to training. In respect to swift training for HR departments, virtual training capabilities are giving businesses the advantage. Through the use of training portals and classrooms, your HR struggles of maintaining efficiency with employee training are dissolved.
All these disadvantages can be overcome by following a different leadership/managerial approach, trainings, greater role clarity and effective communication strategies. Organization both big ones such as IBM, Microsoft, Whirlpool as well as SMEs are reaping the benefits of virtual teams for some time now. It has been a well-recognized fact that Virtual Team is not a passing tide but it is here to stay.
In a world that is constantly on the move, the concept of “office” appears to be best left behind in the 20th century. With the rise of cloud technology and the increased need for people to stay mobile, the idea of going to an office seems to be fading away fast. As a company owner, there's no more need to spend thousands of dollars on renting an office space and managing an in-house team.

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