Personal assistant’s possess quite a bit of power over their employers’ lives knowing all about the people they meet, the deals they make and what they keep hidden inside that locked desk drawer (…creepy, perhaps?) . Assistants also get to meet some of the most successful and talented people of their respective fields. That’s an amazing opportunity to learn and establish important relations every single day. Having constant access to the latest news and having all the people involved just a phone call away is a great opportunity to make a real, positive difference in both your own and other people’s lives.
Use time zones to your advantage. Timezones are a great and terrible thing. On one hand, I know what it’s like to wake up at 6 a.m. for a meeting. Or sleep at 3 a.m. waiting for an update from the team. I’ve also seen the benefits of having a person online at all times for our customers. This is especially powerful in customer support. It allows for 24/7 support with just a few strategically placed (literally) people. Time.is is a great way to compare what time it is (and will be) in other places and can help you keep track of the time where your other team members are. And don’t fret, because you’ll get the hang of it. I often forget what time it is where I am. But after working on a remote team for 3 years, I’ve learned how to do timezone calculations almost subconsciously. Just be sure to set an alarm for Daylight Savings.
When we first considered the idea of a distributed team, the biggest question revolved around whether we would be able to get the work done. The answer is yes, we were able to complete the work. The problem is, it's hard to overstate the importance of collaboration and synergy within a team. These elements are the foundation of an employee's enthusiasm, passion and sense of value to the company, and distributed staffs struggle with achieving these. - Dan Pennell, WMtek
Greater Flexibility - The main plus for those who enjoy working virtually rather than going to the office every day is the flexibility it offers. Remote workers have complete control over their schedules, so balancing personal and work life is much easier. Research on the topic suggests that 75% of employees would prefer to work remotely if they had the chance and most who do are much happier.
Cost savings - The biggest advantage of virtual team enjoyed by an organization is the associated cost savings. The organization can do away with huge expenses on real estate, office spaces, utilities bills such as gas, electricity, water etc. and executives’ travel. Many organizations outsource their operations to the low-cost regions. Thus production cost also decreases with the reduced raw material cost, operational costs and lower wages of the employees in these geographic locations.
Lock your phone and laptop. Make sure no one is able to access your devices without a password or fingerprint scan. Set your laptop to automatically lock if not in use for 5 minutes or more. This will keep your data safe. Google also provides a great phone tracking service. Just type “Where’s my phone?” In the Google search bar, or check out the Android Device Manager. There are also apps that take photos of whoever tries to unlock your phone or laptop with an incorrect password, such as GotYa! and Lockwatch.
A file-sharing service. Virtual teams need a place to share files. A file-sharing service will allow employees to store, access and share files in a secure location. Dropbox is one major platform for file sharing, but there are plenty of other popular services available, such as Google Drive and OneDrive. If you have highly regulated IT guidelines, it may be worthwhile to invest in your own IT-approved system.
If you hire locally in your own city you are greatly restricting the available talent pool that you can draw upon. You can also use the cost savings from virtual teams to pay more to your team members. The combination of being able to hire from anywhere, and potentially pay more will greatly increase the level of talent that you can attract in your business.
Your business is growing, and you are busier now more than ever. You could use an extra set of hands, so someone suggested that you should use a virtual assistant. However, you have no idea what a virtual assistant is or for that matter, how they can help you. If that is the case, small business owner, it is time for you step into 2014 and become virtual. You will add your business to the growing trend of those utilizing virtual assistants.
If you are developing a business that is online, you should check out http://www.odesk.com. You can hire talented assistants for most types of tasks. I hired world-class designers and programmers to build my iTunes app business at low cost. oDesk takes care of the tax forms and payments to your assistants. Pretty nifty and you only pay for work that gets done. You could likely set up a local virtual assistant through their system if you need help at your office.
Leverage Global Talent - Virtual Teams allows organizations to look for talent beyond their country of origin. This brings together the experts and specialists from across the globe to work together on the project. Increased knowledge sharing and greater innovation happens as organization’s human capital share their understanding of global and local markets as well as best business practices.
Virtual workplaces also provides the company a bigger pool of resources, since it allows them to choose the best and most capable employees for the job, regardless of their location. This is definitely an advantage in information technology and computer science, where some positions require very specific skills sets and experiences that may be difficult to find locally
A Virtual PA can be a clever alternative to employing staff. In fact for many who have taken the steps already it's the smarter way to do business. Technology now means that the traditional additions to a business can be outsourced with ease such as software and now staffing. More importantly it allows businesses to be totally adaptable and constantly flexible to industry changes ensuring that quick adjustments or more in depth changes can happen with the minimum of fuss or drain on your time. Imagine having to downsize or re-focus your business with an office full of staff. No matter how equipped you are its going to take time to make changes to the business. Alternatively expansions can be equally difficult to manage, Virtual PA services offer a solution designed for the modern business.
Return on investment is the very close cousin of cost-benefit, but in this case, I will apply it in a strictly financial sense, and use my real-life work as an example. My personal assistant, whose name is Eric, does a lot of research, logistics, and planning for me as a journalist. Because he expands my efficiency, I’m free to take on more assignments and make more money. I would estimate that for the $50 investment I make for each week I hire him out, I make twice as much money minimum because of his help. So if I pocket $100 I wouldn’t otherwise make, and pay him $50, the return on investment is $50. Makes sense? (By the way, that’s during a slow week. Sometimes the return on investment is two or three times as much.)
Customer Service Representative – For a busy entrepreneur, customer service is a great task to outsource to a virtual assistant. You can forward calls to your virtual assistant, and they can become a virtual call center designated specifically for your business. With the enhancement of technology, there are companies such as Ring Central that make this an easy option for small businesses. Additionally, the virtual assistant can handle any follow-up calls as needed.