I doubt many companies like or prefer that employees work from home. We allow the policy in order to be able to attract employees who would otherwise go elsewhere. We are heavy users of Slack, Confluence and other collaboration tools that make working at home more productive, but they cannot replace the serendipitous interactions that occur while hanging out by the nitro-coffee keg. - Manuel Vellon, Level 11
Customer Service Representative – For a busy entrepreneur, customer service is a great task to outsource to a virtual assistant. You can forward calls to your virtual assistant, and they can become a virtual call center designated specifically for your business. With the enhancement of technology, there are companies such as Ring Central that make this an easy option for small businesses. Additionally, the virtual assistant can handle any follow-up calls as needed.

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The conversation is twofold: Employees who work from home help companies reduce overhead costs, experience greater satisfaction in their jobs, and they’re more productive, but companies ultimately have the discretion to not offer work from home policies — or revoke them — if company leaders believe that managing a virtual workplace decreases speed or hinders collaboration.

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Ten years ago, I felt dubious when a mentor told me to hire a personal assistant. Now I can’t imagine myself getting the job done without one, and at times, I’ve even used two to handle vastly different tasks. You may think, “Why not hire a college intern for free?” I’ve had those, too, but here’s a friendly warning: Internships should always be conducted in conjunction with a college program that offers credit, and you have to spend time supervising the person on a documented learning journey that takes them from point A to B. So if you’re looking for free help from a college student, and falsely labeling it an “internship,” you could get both yourself and the student in big trouble. Plus, it’s sleazy.
Make a list of tasks that will make up the job. Common tasks, such as running errands, data entry and answering telephones should not raise a personal assistant's pay. More challenging tasks, particularly those that are specialized, such as requiring your assistant to speak a second language, complete payroll for other staff members or travel for a long period of time, should be adequately compensated by raising the salary and offering a travel allowance. Also consider the time commitments of the job description. A personal assistant that works a standard business week may not make as much money as one who is on call or required to travel.
Over the past decade, a rising number of young professionals, primarily from the United States and Europe, have leveraged the use of technology to work remotely and live a nomadic lifestyle. A forecast of employment trends by the World Economic Forum called flexible work, including virtual teams, “one of the biggest drivers of transformation” in the workplace, while a Gallup poll found that 37% of respondents have already worked virtually.

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Distributed work requires more discipline on behalf of the company and worker in order to ensure you are getting all the benefits, but it is worth it when you consider the diversity you reap. Differing opinions, viewpoints and work styles combine to make a better work environment and a group of employees who are more creative at solving problems and better at understanding their customers. - Lisbi Abraham, Andela
Virtual workplaces also provides the company a bigger pool of resources, since it allows them to choose the best and most capable employees for the job, regardless of their location. This is definitely an advantage in information technology and computer science, where some positions require very specific skills sets and experiences that may be difficult to find locally

A virtual team is a collection of independently employed individuals who work together to provide business solutions to external clients. For startups, using virtual teams can be a way to provide top products and services while remaining flexible for customers and responsive to their needs. Yet startups need to be aware of the benefits and disadvantages of virtual teams.


Movies and TV shows from the likes of Devil Wears Prada to Rules of Engagement make us laugh and feel sorry for the personal assistants. Their lives are consumed by ego-maniacal tyrants paying them no more than a couple of funny pennies per hour. Luckily, apart from the odd unfortunate exception, the reality is much different. Yes, sometimes personal assistants are asked to do menial tasks ranging from the humiliating to the humdrum, and they are often asked to be on duty round the clock, but it usually pays off in more ways than one.

Instead of taking the mediocre candidate in your area, you can hire the superstar who lives on the other side of the country. Limiting yourself to hiring within your locality restricts you to a small talent pool. You may be forced to settle for mediocre talent simply because you need the position filled. Companies that hire remote workers have a larger pool of top-notch talent. - Eilon Reshef, Gong.io
Over the past decade, a rising number of young professionals, primarily from the United States and Europe, have leveraged the use of technology to work remotely and live a nomadic lifestyle. A forecast of employment trends by the World Economic Forum called flexible work, including virtual teams, “one of the biggest drivers of transformation” in the workplace, while a Gallup poll found that 37% of respondents have already worked virtually.

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By way of technology, the training platform needs to provide power for both audio and visual needs. Look for state of the art high-definition, two-way capabilities that will work for the most demanding virtual learning labs. Unless you are high-tech savvy, you will want to choose a company that offers unlimited tech support from startup to routine maintenance. Also, search for a virtual training program that requires low levels of training for the students and the facilitators.
Employees who have virtual offices or telecommute work more hours than their office counterparts. People who work in a virtual office can often blur the difference between home life and work life. Unlike employees who can leave work at the office, employees with virtual offices tend to continue to work outside of "normal" work hours. According to a report from the Bureau of Labor and Statistics, 50% to 67% of telecommuting hours push the employee’s over 40 hours a week.4 Some reasons for these additional hours could be the employees’ desire to justify their telecommuting by being more productive and continuing to work beyond business hours or a result of companies maximizing their salaried employees by providing them with virtual offices to be able to continue work outside the office.
When we first considered the idea of a distributed team, the biggest question revolved around whether we would be able to get the work done. The answer is yes, we were able to complete the work. The problem is, it's hard to overstate the importance of collaboration and synergy within a team. These elements are the foundation of an employee's enthusiasm, passion and sense of value to the company, and distributed staffs struggle with achieving these. - Dan Pennell, WMtek
When you hire locally, there is no choice but to live with the restrictions that come from having a small talent pool. You only get access to a certain amount of potential employees in your own city that may or may not have experience in your work area. However, one of the virtual team benefits is that going virtual will give you the power to hire people from all around the globe.
Employees who have virtual offices or telecommute work more hours than their office counterparts. People who work in a virtual office can often blur the difference between home life and work life. Unlike employees who can leave work at the office, employees with virtual offices tend to continue to work outside of "normal" work hours. According to a report from the Bureau of Labor and Statistics, 50% to 67% of telecommuting hours push the employee’s over 40 hours a week.4 Some reasons for these additional hours could be the employees’ desire to justify their telecommuting by being more productive and continuing to work beyond business hours or a result of companies maximizing their salaried employees by providing them with virtual offices to be able to continue work outside the office.
One is the jealousy aspect. I’ve been in semi-remote teams wherein only a few people (or even just me) were allowed to work from home. What has worked for me in the past is to clarify responsibilities between my manager and colleagues. Then deliver unfailingly. Once a team learns to appreciate your work, it shouldn’t matter whether you do it beside them or from somewhere else.

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