Working independently with just a computer screen to keep you company is vastly different from the hustle and bustle of an office. When you hire remote workers, you can’t just pull them into a quick meeting (which some would argue is a good thing, since meetings waste time), or stop by their desks to see how work is going. There’s going to be some loss in camaraderie since you won’t see your team face-to-face every day.
Eliminate email (almost). Hubstaff takes a stronger view on this, with our team avoiding most email like the plague. However, I’ve found that the occasional email is sometimes necessary. Lean towards project management tools like Basecamp and Redbooth, which allow you to keep track of what everyone says in one place. Most PM software also allows you to organize projects and store files, create checklists, and assign due dates for clear expectations.
Don’t completely neglect face-to-face meetings. If it’s possible, organize a face-to-face encounter for the first meeting. It’s possible to be successful without ever meeting in person, but there isn’t a replacement for face-to-face contact in person. Meeting physically allows people to share a deeper personal connection. Eye contact, proximity, voice, and body language allow people to connect more closely than they would if they met virtually. If meeting in person for the first time isn’t possible, consider holding an annual gathering or other event to keep employees in touch.
Try to get together in person at least once a year. Jay Baer of Convince and Convert brings his team together annually for a strategic planning meeting. They spend two days working and two days hanging out and getting to know each other. Zapier brings their distributed team together for regular team retreats where cooking, games, and lots of other team-building activities are involved.
Have you ever wished there were more time in a day? (I know, more than once, right? 😉 ) Well, while you can’t add hours to the day, you can hire the help that will make it feel like you have. The secret is in hiring a personal assistant to help. A personal assistant or PA is also known as an executive secretary, a personal secretary, or a private assistant. Whatever you choose to call this person, after hiring one, you will wonder how you ever did without them.
Social Isolation - Many members of virtual teams are adversely affected by the lack of physical interactions. Most of the communications in virtual environment is task-oriented. In today’s society where job is an important social force for most of us because many of our workplace colleagues also constitute our close friends, this gives a not-so-good feeling of social isolation. This in turn counter-effects productivity as well as leads to stress.
No business is too big or small to use a PA, and with recent technological development with the internet, the new era of PA’s has come in the form of virtual assistants. Virtual assistants work remotely from their own home but undertake the same duties a normal PA would, and this can offer a cost effective alternative for smaller business who need help. So, what does a PA do? Some of the duties a personal assistant may undertake include email and calendar management, organising transportation, call handling, research and event planning. As an independent contractor, you might also use a PA for basic bookkeeping and invoicing your clients. If you are trying to build an online personal brand, PA’s can also help with managing your social media profiles.
Establish an onboarding process. Be sure that every employee who collaborates virtually has the same onboarding experience. They should be given access to the same communication systems and handbooks that explain the company processes. Everyone should be given the same advice and tools for success as they’re brought on board. If possible, it can even be very valuable to have an initial onboarding done face-to-face in an office location.