Your business is growing, and you are busier now more than ever. You could use an extra set of hands, so someone suggested that you should use a virtual assistant. However, you have no idea what a virtual assistant is or for that matter, how they can help you. If that is the case, small business owner, it is time for you step into 2014 and become virtual. You will add your business to the growing trend of those utilizing virtual assistants.

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Provide and nurture an online meeting place. Automattic, the team behind WordPress, developed an internal blog called P2 where everyone can publish posts based on their achievements and how their week went. At Hubstaff, we have a Slack channel for random discussions where we discuss 30-day running challenges (which I supported with good thoughts) and share interesting articles we find around the web.
It’s estimated that the average virtual worker saves upwards of $7000 annually as opposed to those who work in an office. (Don’t believe it? Test out the Telework Calculator, which can add up how much your own savings could be!) Those savings come from a variety of sources, including commuting costs, which counts for a major bulk of the savings. But keep in mind all of the hidden expenses, too, such as lunch and snacks, your twice-daily caramel frappuccino addiction, and clothing costs. If you add all of those up, your decision to work virtually will make a whole lot of sense…in dollars and cents.
There are pros and cons of working from home. Every organization is unique — what may work for one may not work for another — but society is advancing in a way that’s leading to more virtual teams and opportunities to work remotely. Once a company decides to implement work from home policies, it’s wise to consider the possible roadblocks to success.
Diverse multicultural teams: Virtual teams, more often than not, are made up of individual with different cultures, each of which has their own customs, values and work habits. This becomes a challenge as each person automatically follows their own way of working and interacting with others. Managers will need to learn to find common grounds between different team members.
With all the allure of a couch, mid-day naps, Netflix, virtual reality games, drum lessons, airline flight sale alerts, and whatever small distractions there are in a day, it’s no surprise that managers worry about work productivity for their employees out of the office. They are at the mercy of beckoning chores. A full pantry of things to snack on. “Quick” walks to the park, and so much more that can distract them from work. I can see how easy it would be for tasks to take longer. For example, a task that would take one hour in an office could take five hours with distractions. 
Surprised? Well, you need to spend time on accomplishing important tasks that are important to take your business towards expansion. Going by the observations, the average salary of a personal assistant is close to $39K per year. However, you can hire a virtual assistant at only around $4 to $16K per year. Need not say, there’s a huge difference in the figures and you can make substantial savings by going for the latter option. Moreover, by offloading the time taking tasks to the virtual assistant, you can enjoy potential rise in productivity as well as sales along with considerable impact on profits & budget.
Small-business owners often struggle to fulfill all their duties but are wary of taking on a partner or hiring a management team because they want to maintain the integrity of their vision or stay in complete control. If that sounds like you, you can bring your business to the next level without too much compromise or cost by hiring a personal assistant.

Working independently with just a computer screen to keep you company is vastly different from the hustle and bustle of an office. When you hire remote workers, you can’t just pull them into a quick meeting (which some would argue is a good thing, since meetings waste time), or stop by their desks to see how work is going. There’s going to be some loss in camaraderie since you won’t see your team face-to-face every day.


When I try out a personal assistant, I give them two weeks of probation no matter how much I may love them in an interview. This gives me a chance to see how reliable they are and how comfortable I feel with them. During this time, I may pay them half the going rate to see how much they want to do the job right and follow through. If you have to let them go, be humble and smart: “I’m not sure it’s a great fit for either of us” is much more tactful than “You suck.”

Save on Office Space – Since the contractor is virtual, they work off site. This allows you to save on expenses such as ordering a new desk and purchasing a computer. As a matter of fact, they use their own resources. So you save on the space that a new employee would incur. This is a win particularly if you happen to work remotely or independently yourself. You can work remotely and at the same time have the additional assistance you need.
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Invest in VPNs. Virtual private networks encrypt your data and provide secure access to a remote computer over the Internet. It basically extends a private network over a public one, such as the Internet. These are excellent for keeping your files and data secure, yet accessible to remote workers. I use Browsec right now, but there are plenty of others.
Engaging Virtual Meetings: If you’re interested in learning the skills needed to host and facilitate successful virtual meetings, you will find this program useful. It covers the four fundamental skills of virtual facilitation, information on how to properly prepare for meetings, and how to properly prepare for future meetings. The program was created for business professionals of any level.
Cost savings - The biggest advantage of virtual team enjoyed by an organization is the associated cost savings. The organization can do away with huge expenses on real estate, office spaces, utilities bills such as gas, electricity, water etc. and executives’ travel. Many organizations outsource their operations to the low-cost regions. Thus production cost also decreases with the reduced raw material cost, operational costs and lower wages of the employees in these geographic locations.
Often, the challenge for startups and other small companies is having the resources to hire an employee with as much of this expertise as possible at the lowest possible investment. Finding all of this in one individual at the experience level required can be daunting. The virtual team can provide the answer in fields such as human resources, finance and marketing.
“If the employer and the client are not comfortable conversing in the same spoken language, it is almost guaranteed that the project will cost more money and be delayed. When dealing with a client or employer that does not have the competence of a native speaker in your language you must specify exactly what you need, as if you were talking to a child or machine. Most of the horror stories you see on sites like TDWTF are results of poor communication, not incompetence or malice.” (source)
Increased productivity. Virtual collaboration tools allow remote employees to collaborate as if they’re in the same conference room. Employees can use forms of virtual communication in the workplace, such as video conferencing, as well as email, instant messages, and the telephone. Workers are more likely to work in excess of 40 hours a week if they’re working from home, and they also take fewer sick days. Employees working together across various time zones are more likely to achieve success if they’re able to collaborate from home. Business hours increase with more flexibility. Furthermore, business will continue as usual regardless of weather conditions that could limit productivity due to hazardous driving conditions.

By way of technology, the training platform needs to provide power for both audio and visual needs. Look for state of the art high-definition, two-way capabilities that will work for the most demanding virtual learning labs. Unless you are high-tech savvy, you will want to choose a company that offers unlimited tech support from startup to routine maintenance. Also, search for a virtual training program that requires low levels of training for the students and the facilitators.


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Companies don’t have to be clingy and hang upon their customers through calls, emails and messages to sell their product. You must focus on manipulating the minds to create a need of your product which, in future, brings them to your product. When your audience shows more interest and want to know about it, it is certain that at the end you’ll close a deal. Let them ask queries through online, by phone or by mail. Your reply must be specific and addressed to the person.
Make building trust a priority. Trust is the foundation of a successful team, but trust is usually built over time. When working in a virtual team, there isn’t always time to build a rapport with team members. You might be part of a group and have no idea about the other people’s work ethics or anything about their personal lives. It’s important to promote team bonding in order to build trust. You can approach this in a few ways, such as setting aside time for small talk before or after meetings, and allowing participants to share photographs and information about their personal lives. Virtual events such as a baby shower, birthday, or job anniversary celebration make for great informal activities to promote trust and teamwork. Consistency in updates and reports also helps to build trust with and among remote employees.
Even if you can do all the administrative work yourself, why should you? The one hour a day you spend running to the post office, balancing the checkbook, or booking airline tickets would be better spent calling prospects, learning, or thinking strategically. Always try to spend as much time as possible using your unique strengths on your highest leverage activities. Running out to Staples to buy printer paper probably doesn’t fall into that category.

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