Movies and TV shows from the likes of Devil Wears Prada to Rules of Engagement make us laugh and feel sorry for the personal assistants. Their lives are consumed by ego-maniacal tyrants paying them no more than a couple of funny pennies per hour. Luckily, apart from the odd unfortunate exception, the reality is much different. Yes, sometimes personal assistants are asked to do menial tasks ranging from the humiliating to the humdrum, and they are often asked to be on duty round the clock, but it usually pays off in more ways than one.
A recent study at Manchester Metropolitan University in the U.K. found that married people who work from home are happier than traditional workers. The conclusion that working at home could make you happier if you’re married is based in part on housework and home-based chores. Married remote workers reported feeling there was a fairer and more gender-neutral division of work done around the house. The study was based on responses from thousands of workers based in Switzerland and the U.K. The study found that “working from home made married couples perceivably happier, although there was no effect on the love life of single employees in the U.K.”
Staying in the office throughout the workday is the best way to conduct a business. The use of virtual training allows employees to take a training workshop within the comforts of their office, pausing the training as needed to handle daily office demands. Streamlining the training program through virtual training creates an even better expeditious business.
Surprised? Well, you need to spend time on accomplishing important tasks that are important to take your business towards expansion. Going by the observations, the average salary of a personal assistant is close to $39K per year. However, you can hire a virtual assistant at only around $4 to $16K per year. Need not say, there’s a huge difference in the figures and you can make substantial savings by going for the latter option. Moreover, by offloading the time taking tasks to the virtual assistant, you can enjoy potential rise in productivity as well as sales along with considerable impact on profits & budget.
First, look at your task list and determine which tasks should be delegated. Don't fall into the trap of thinking, "I can do this so much faster and better, I won't delegate this task." The question isn't whether you can do a task; the question is whether you should be the one to do the task. Think how you will use all the time you free up from administrative tasks to create more income for your business.
Save on Office Space – Since the contractor is virtual, they work off site. This allows you to save on expenses such as ordering a new desk and purchasing a computer. As a matter of fact, they use their own resources. So you save on the space that a new employee would incur. This is a win particularly if you happen to work remotely or independently yourself. You can work remotely and at the same time have the additional assistance you need.
For employees, having the ability to telecommute thanks to having a virtual work place provides them with savings on commuting costs such as fuel. A paper from The Mobility Choice Coalition found that if 10 million employees who have the option to telecommute do so just twice a month, 21 million barrels of oil would be saved a year. With gas prices close to $4.00 a gallon, this would amount to $1.7 billion of fuel cost savings a year.1
Employee engagement and motivation. Consider giving remote and office workers surveys to see who is more engaged and motivated overall. Ask questions about how they feel coming to work every day, find out whether they’re inspired at work and ask if they think their role within the company is important. Ask specific questions about whether or not they feel included in group decisions and ask if they feel as though their needs and concerns are considered and addressed.
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The overhead costs of a business are reduced if a business chooses to opt for a larger switch of hiring predominantly online employees. It may take more time to see the benefit of not having to pay the rent on an office building or for the utility bills if you still have a physical office location. There is also the option to blend a business to downsize an office space to have fewer employees onsite and more online that would see this benefit.
Any kind of process will have its own pros and cons. Similarly, virtual office workers also come with their own advantages and disadvantages but it is up to the bosses and the organization to create a leverage and work on the cons and try to enhance the pros, so that the resultant workforce remains satisfied, stress free and the working environment is transformed into a fruitful one.
A decision-making tool. Sometimes teams struggle to come to a decision, and this is especially true in the virtual setting. A helpful decision-making tool can alleviate the stress that comes with making difficult decisions, because it will allow team members to easily vote, tally the results, and present everyone with the final outcome. Loomio and Tricider are helpful decision-making tools that allow members to vote and quickly understand the likely outcome.
Keep in mind that if you pay someone more than $600 per calendar year, the IRS has pretty strict guidelines about making sure you issue a 1099. Of course, that means the assistant has to pay taxes on the earned income, which dents his bottom line. So you can always make the choice to pay an assistant under the table. What you do is up to you, but let me repeat: Always keep in mind what tax laws dictate, and make smart choices based on that.
When I try out a personal assistant, I give them two weeks of probation no matter how much I may love them in an interview. This gives me a chance to see how reliable they are and how comfortable I feel with them. During this time, I may pay them half the going rate to see how much they want to do the job right and follow through. If you have to let them go, be humble and smart: “I’m not sure it’s a great fit for either of us” is much more tactful than “You suck.”
Establish an onboarding process. Be sure that every employee who collaborates virtually has the same onboarding experience. They should be given access to the same communication systems and handbooks that explain the company processes. Everyone should be given the same advice and tools for success as they’re brought on board. If possible, it can even be very valuable to have an initial onboarding done face-to-face in an office location.