In a 2008 interview with American Society of Association Executives, Deb Keary, human resources director for the Society for Human Resource Management, cited two potential problems with telecommuting. One is if a telecommuter isn't suited to working outside the office, and the work suffers. The other is if the manager isn't suited to it or isn't comfortable with it. In that case, it won't work. "Not all managers are cut out to supervise telecommuters," she said. In addition, there are some occupations that obviously are unsuitable for telework arrangements, such as laborers and clinicians; however, positions that require minimal personal interaction may be very well suited to telecommuting from virtual offices.
Small-business owners often struggle to fulfill all their duties but are wary of taking on a partner or hiring a management team because they want to maintain the integrity of their vision or stay in complete control. If that sounds like you, you can bring your business to the next level without too much compromise or cost by hiring a personal assistant.
Allowing workers to work from home or from wherever they choose allows them to have flexible schedules for their work and personal lives. It allows them to create their own time frames according to company-set deadlines and to make up time if they need to attend to an appointment that they normally would have to request a whole day off from work for.
Collaborate about team expectations and goals. Be sure that expectations and goals are clearly stated for virtual meetings. If working in a team, allow everyone to work together to create the team’s expectations and goals. This will set the standard for what’s expected from everyone, and allow everyone to agree on meeting protocols, such as how to resolve conflict and make group decisions.
If you truly desire your company to go global, then it must be online all hours of the day. If speed is of the essence of your business, you can capitalize different time zones by delegating work according to individual time zones. When you have a business that is ready to serve customers 24 hours a day, 7 days a week, it won't take long for you to expand.
Employee engagement and motivation. Consider giving remote and office workers surveys to see who is more engaged and motivated overall. Ask questions about how they feel coming to work every day, find out whether they’re inspired at work and ask if they think their role within the company is important. Ask specific questions about whether or not they feel included in group decisions and ask if they feel as though their needs and concerns are considered and addressed.
With software and programs such as GoToMeeting, PC Anywhere and Gotomypc, companies are now able to meet with anyone around the world without having to actually travel to the person’s locations. While these programs may not totally eliminate the need for travel, they can provide cost savings to companies by minimizing the need to travel for meetings or services. For example, a traveling sales person can use a remote webinar to provide an initial sales pitch and then travel to those that have the true potential to be customers rather than travel to every prospective customer. Account managers or support personnel can also more easily serve their accounts without having to actually be on location.
One option is to look at remote work as a benefit, not a policy. In today’s (and tomorrow’s) economy, there are going to be vast opportunities both online and locally. Opening or closing the door on remote work and distributed teams can be a great decision if it aligns with your strategy, goals, and what you’re trying to accomplish. Also, that decision doesn’t have to be final. Co-located teams can successfully go remote, and teams that started out remotely can decide to get an office space.
Instead of taking the mediocre candidate in your area, you can hire the superstar who lives on the other side of the country. Limiting yourself to hiring within your locality restricts you to a small talent pool. You may be forced to settle for mediocre talent simply because you need the position filled. Companies that hire remote workers have a larger pool of top-notch talent. - Eilon Reshef, Gong.io