Establish an onboarding process. Be sure that every employee who collaborates virtually has the same onboarding experience. They should be given access to the same communication systems and handbooks that explain the company processes. Everyone should be given the same advice and tools for success as they’re brought on board. If possible, it can even be very valuable to have an initial onboarding done face-to-face in an office location.
Customer Service Representative – For a busy entrepreneur, customer service is a great task to outsource to a virtual assistant. You can forward calls to your virtual assistant, and they can become a virtual call center designated specifically for your business. With the enhancement of technology, there are companies such as Ring Central that make this an easy option for small businesses. Additionally, the virtual assistant can handle any follow-up calls as needed.
Stats about remote work show that 82% of telecommuters reported lower stress levels, according to one study, and that’s a good thing not only for remote workers, but for the companies that employ them. The study by PGI, a leading provider of software services, found that 80% of workers reported higher morale when working from home, while 69% reported lower absenteeism.
In short, if you use the right tools, you can enjoy the best of both worlds: Your employees can interact with one another as if they’re in the same room, and they can experience all of the benefits that come with working from home. It’s possible to reap the benefits of personal interaction, successful collaboration, and a productive work from home environment. This is possible with the right tools and knowledge for virtual collaboration.
I never would have guessed that having a personal assistant could be so beneficial. I really like how you said that “If you are trying to build an online personal brand, PA’s can also help with managing your social media profiles.” I have never worked with a personal assistant before but I can imagine how helpful one can be when it comes to handling things like social media and paper work.
When shopping for a virtual training platform for your HR needs, consider an all-inclusive platform. This will include everything you need to get your virtual employee training up and running with ease. Start by looking for technology that provides an instructor-led classroom, which allows you to create real-time training sessions via distance learning.
An automation service. Most jobs include at least a small amount of repetitive tasks that don’t require your personal input, such as transferring information from an email to a calendar or copying and pasting information onto a spreadsheet. For such tasks that use a lot of time and hinder overall productivity, consider an automation service. When simple tasks are automated, more time becomes available for tasks that do require your personal input. IFTTT and Zapier are examples of excellent automation services.
Any kind of process will have its own pros and cons. Similarly, virtual office workers also come with their own advantages and disadvantages but it is up to the bosses and the organization to create a leverage and work on the cons and try to enhance the pros, so that the resultant workforce remains satisfied, stress free and the working environment is transformed into a fruitful one.
Americans who telecommute for work are doing so for increased amounts of time. According to a Gallup survey, the number of workers who work one day or less from home shrank from 34% to 25% between 2012 and 2016. In the same time period, the number of people working remotely four or five days a week rose from 24% to 31%. According to Gallup’s State of the American Workplace report, 43% of Americans said they spent at least some time working remotely last year, up from 39% in 2012.
Level of interaction and communication. Analytics make it easy to determine which employees are interacting and communicating. Managers can track whether or not remote workers are engaging, and use that information to determine whether remote work is right for their company. Besides time tracking software to monitor employees’ time spent working, managers can use project management software to ask for updates and view communication between team members. Intelligent software offers employers a way to digitally monitor employees’ behavior and discover patterns about their progress, or lack thereof. For example, sociometric analysis measures how social relationships affect productivity.
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One of the main considerations for running many employees online is how data sharing will be handled in order to keep the appropriate information private for clients and the company. Storing confidential company or client information on employees’ remote computers can be a big risk because there is a higher chance of it being leaked accidentally due to the lessened security on remote computers. There are software options along with employee training that can greatly minimize these risks.
Make a list of tasks that will make up the job. Common tasks, such as running errands, data entry and answering telephones should not raise a personal assistant's pay. More challenging tasks, particularly those that are specialized, such as requiring your assistant to speak a second language, complete payroll for other staff members or travel for a long period of time, should be adequately compensated by raising the salary and offering a travel allowance. Also consider the time commitments of the job description. A personal assistant that works a standard business week may not make as much money as one who is on call or required to travel.