Managing email: To keep you from wasting time in your email inbox, some virtual assistants will filter your most important emails and respond to the rest on your behalf. Such email management is easy to do remotely, but you need to provide guidance on how to pick out key emails and ask the assistant to copy you before sending out any responses to reduce the risk of errors.
Luckily, challenges bring with them opportunities. Company leaders managing remote employees can take action to circumvent the possible negative effects of remote work. They can require remote workers to check in with another employee or manager every day, simply to engage in a friendly conversation, and enjoy some personal facetime to break up the workday, as would be normal in an office setting.
For technology companies facing a talent crunch, hiring remotely seems a particularly good idea. However, there are some companies that prefer to keep their staff on site as a means to enhance collaboration and creativity via direct interactions and face-to-face conversations. Here are several pros and cons to working with a distributed workforce, according to 13 Forbes Technology Council members, to help you decide if a remote working model is the right fit for your company.
"Managing Virtual Teams (MVT) provided workable solutions that could be implemented right away for long term success. I went into the course hoping to grab a few tips and tricks but instead experienced a hands-on workshop that was tailored to my organization's needs." Megan West, Digital Communications Manager. Private Academic Library Network of Indiana (PALNI)
Have you ever wished there were more time in a day? (I know, more than once, right? 😉 ) Well, while you can’t add hours to the day, you can hire the help that will make it feel like you have. The secret is in hiring a personal assistant to help. A personal assistant or PA is also known as an executive secretary, a personal secretary, or a private assistant. Whatever you choose to call this person, after hiring one, you will wonder how you ever did without them.
I’ve also never had a full-time nanny for my three kids. I’m not judging others who are making different choices; it’s just not the right decision for me. For one, I don’t want a non-family member living in my house. But more importantly, parenting is my first value, so I want to do it myself as much as I can. (I’m fortunate in that I have a lot of schedule flexibility that enables this.)
Isolation. When you work from home, it’s likely that you’ll experience less contact with other professionals in your field — especially for, but not limited to, individual contributor roles. You won’t have a daily commute, so you won’t encounter other people on your way to and from the office. You won’t bump into other workers at the water cooler for a casual conversation, or have lunch with your coworkers a few days a week. With fewer encounters with other people — and other professionals in your field — it’s easy to feel isolated, which can lead to a slump in progress or even depression.
I am 63 and currently working as a remote Virtual Assistant. It requires self discipline, integrity and accountability. If you have these qualities, the benefits are awesome – I have never been happier! Better work-life balance, increased productivity, less stress and no commuting. Technology is not only for the millenials, but for silver surfers too.
Level of interaction and communication. Analytics make it easy to determine which employees are interacting and communicating. Managers can track whether or not remote workers are engaging, and use that information to determine whether remote work is right for their company. Besides time tracking software to monitor employees’ time spent working, managers can use project management software to ask for updates and view communication between team members. Intelligent software offers employers a way to digitally monitor employees’ behavior and discover patterns about their progress, or lack thereof. For example, sociometric analysis measures how social relationships affect productivity.
Another concern is the care that goes into a business. I’ve seen remote workers who were just as dedicated to their companies as local employees. I’ve seen in-office employees waste as much time as possible because they simply didn’t care about the business. The relationship between a manager and employee can affect how the employee sees the company as a whole. So in order to increase loyalty, remote team managers should be advocates and someone remote workers can trust.
“Face-to-face interaction is generally lost, and there’s no substitute for this during some activities, especially those more collaborative in nature. Video conferencing can sometimes offset this, but it’s not a perfect replacement. Feeling like a cohesive team is more difficult, and some people can never get past that. (Manifesting both with those in the office feeling like remote workers aren’t being part of the team, and remote workers feeling like they aren’t treated like they are real teammates.)” (source)
Communication on a distributed team is a whole other ballgame. I never realized how much I took co-located colleagues for granted until there was no one beside me I could ask a quick question. Every question, every answer, every approval will be documented on a remote team. This makes for great records, but bulky loads of information to sort through.

Remote workers often mean more cash flow and greater productivity, increasing a company's bottom line. Allowing people to work remotely often cuts overhead by reducing expenses, such as a larger office space. Greater productivity, which again increases the bottom line, is typically achieved because employees have the freedom to work at their own pace, knowing they have a job to complete. - Justin Goodbread, Heritage Investors
Employee engagement and motivation. Consider giving remote and office workers surveys to see who is more engaged and motivated overall. Ask questions about how they feel coming to work every day, find out whether they’re inspired at work and ask if they think their role within the company is important. Ask specific questions about whether or not they feel included in group decisions and ask if they feel as though their needs and concerns are considered and addressed.
No business is too big or small to use a PA, and with recent technological development with the internet, the new era of PA’s has come in the form of virtual assistants. Virtual assistants work remotely from their own home but undertake the same duties a normal PA would, and this can offer a cost effective alternative for smaller business who need help. So, what does a PA do?  Some of the duties a personal assistant may undertake include email and calendar management, organising transportation, call handling, research and event planning.  As an independent contractor, you might also use a PA for basic bookkeeping and invoicing your clients.  If you are trying to build an online personal brand, PA’s can also help with managing your social media profiles.
The ability to interview them in person a number of times and carry out a trial to see if they are a suitable fit for you. A trial is a great no risk way for all parties to see if the assistant is the right person for the job. It is a very personal job working closely with the employer so it is very important to work out if both parties are going to be happy before making a long term commitment.
Establish an onboarding process. Be sure that every employee who collaborates virtually has the same onboarding experience. They should be given access to the same communication systems and handbooks that explain the company processes. Everyone should be given the same advice and tools for success as they’re brought on board. If possible, it can even be very valuable to have an initial onboarding done face-to-face in an office location. 

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Companies are being forced to address production over presence as the ultimate indicator of value in the remote world. That is forcing people to rethink their traditional compensation plans. As these compensation plans better align employees with the company, the overall financial picture improves. People are incentivized to the right behaviors, and both the company and employee benefit. - Matthew May, Acuity
When you work from home, you’re not only helping yourself out, but Mother Nature as well in many different ways. For example, you’re far less likely to print out reams and reams of paper thereby saving a whole lot of trees in the process. And forget about fancy (and overpriced) lunches; virtual workers will often hit their own fridges come lunchtime. That’s a huge savings in plastic bags, cups, and containers that won’t end up in a landfill. Working from home also means that you’ll use less electricity than if you were in a traditional office. You’ll also greatly reduce your carbon emissions by not having to travel in to work by car or train.
For technology companies facing a talent crunch, hiring remotely seems a particularly good idea. However, there are some companies that prefer to keep their staff on site as a means to enhance collaboration and creativity via direct interactions and face-to-face conversations. Here are several pros and cons to working with a distributed workforce, according to 13 Forbes Technology Council members, to help you decide if a remote working model is the right fit for your company.

Many celebrities choose to have a personal assistant at their side much of the day, to take care of all the details that could cause problems if not dealt with on a timely manner. Because they are not working in an office and they are frequently moving from place to place, the PA is the perfect solution to their problems and helping keep them organized.


Web Site Designer/Administrator – You will find a pool of virtual assistants who specialize in website design and management. You will find a lot of virtual assistants in this arena who are experts in web creation using software such as WordPress and others like it. Specifically, you can easily find virtual assistants who promote WordPress as their niche. If your company needs assistance with its website, which includes a blog, using this type of virtual assistant would be great for your business.
Social Isolation - Many members of virtual teams are adversely affected by the lack of physical interactions. Most of the communications in virtual environment is task-oriented. In today’s society where job is an important social force for most of us because many of our workplace colleagues also constitute our close friends, this gives a not-so-good feeling of social isolation. This in turn counter-effects productivity as well as leads to stress.
Invest in VPNs. Virtual private networks encrypt your data and provide secure access to a remote computer over the Internet. It basically extends a private network over a public one, such as the Internet. These are excellent for keeping your files and data secure, yet accessible to remote workers. I use Browsec right now, but there are plenty of others.
The flexibility that comes with managing a virtual team is unparalleled, as it gives you the ability to alter the configuration according to the ever-evolving challenges. It's time for you to put together a highly motivated virtual team of your own that is ready to go above and beyond your expectations. With the right team available at your disposal at all times, success can't be very far away.
I am 63 and currently working as a remote Virtual Assistant. It requires self discipline, integrity and accountability. If you have these qualities, the benefits are awesome – I have never been happier! Better work-life balance, increased productivity, less stress and no commuting. Technology is not only for the millenials, but for silver surfers too.
If you’re a busy person trying to make headway in your business and financial life, a personal assistant might seem like an expense you can’t afford. But to get rich, you have to think like rich people do, and the first step begins with what I call “abundance mentality.” A person who lacks this looks at the possibility of a personal assistant and says, “Oh no, I can’t afford that.”

Instead of taking the mediocre candidate in your area, you can hire the superstar who lives on the other side of the country. Limiting yourself to hiring within your locality restricts you to a small talent pool. You may be forced to settle for mediocre talent simply because you need the position filled. Companies that hire remote workers have a larger pool of top-notch talent. - Eilon Reshef, Gong.io

Only Pay for Time Spent on Projects – This is a great benefit for your business budget. When you utilize a virtual assistant, you only pay for time spent on projects. So you can budget for the projects that have a high priority for your business. For example, Creative Business Assistants offers discounted monthly packages, which provides savings to their clients. Their clients know consistently what they will be billed for on a monthly basis or what they can allot for based on a project.
I’ve never had to run an ad on Craigslist, but I would definitely consider it, as it’s a great way to have the applicants come to you. Thus far, I’ve used word of mouth with great results. People you trust will tend to only recommend people they trust, which saves a lot of time vetting candidates for honesty and integrity. That’s super important because just like a housekeeper or a babysitter, a personal assistant will get to know some key things about you (maybe even your digital passwords). You have to make sure they’re 110 percent trustworthy, and nothing less. It’s certainly possible to find that golden person with an ad, but recommendations from your mentors and posse will streamline the search process.
“If the employer and the client are not comfortable conversing in the same spoken language, it is almost guaranteed that the project will cost more money and be delayed. When dealing with a client or employer that does not have the competence of a native speaker in your language you must specify exactly what you need, as if you were talking to a child or machine. Most of the horror stories you see on sites like TDWTF are results of poor communication, not incompetence or malice.” (source)
Don’t completely neglect face-to-face meetings. If it’s possible, organize a face-to-face encounter for the first meeting. It’s possible to be successful without ever meeting in person, but there isn’t a replacement for face-to-face contact in person. Meeting physically allows people to share a deeper personal connection. Eye contact, proximity, voice, and body language allow people to connect more closely than they would if they met virtually. If meeting in person for the first time isn’t possible, consider holding an annual gathering or other event to keep employees in touch.
Have you ever wished there were more time in a day? (I know, more than once, right? 😉 ) Well, while you can’t add hours to the day, you can hire the help that will make it feel like you have. The secret is in hiring a personal assistant to help. A personal assistant or PA is also known as an executive secretary, a personal secretary, or a private assistant. Whatever you choose to call this person, after hiring one, you will wonder how you ever did without them.
A greater part of the day can be devoted to job duties, projects and other work-related responsibilities because commuting time is eliminated. In some densely populated areas, commuters spend upwards of 10 hours each week just going to and from work. Telecommuters could put to use the saved time by dedicating more of their time to office work, or to achieving a work life balance by spending time with family.
Some employers offer limited or full benefits to a personal assistant. These benefits can include medical and dental insurance, paid vacation and sick leave. The addition of benefits, even limited ones, can help to bolster a lower salary amount, helping to attract more candidates to the position. The cost of any added benefits should be calculated into the salary package offered.
It doesn't matter if you are running a lean start-up or a long-running profitable business. You always have the chance of enjoying the benefits of virtual teams. When you have a virtual team, you not only see less staffing costs, but also profit from a workforce that is highly motivated and productive. Confused if this decision would prove to be right for you? Don't worry. Here are some reasons for you to consider setting up a virtual team.
One of the main considerations for running many employees online is how data sharing will be handled in order to keep the appropriate information private for clients and the company. Storing confidential company or client information on employees’ remote computers can be a big risk because there is a higher chance of it being leaked accidentally due to the lessened security on remote computers. There are software options along with employee training that can greatly minimize these risks.
Make building trust a priority. Trust is the foundation of a successful team, but trust is usually built over time. When working in a virtual team, there isn’t always time to build a rapport with team members. You might be part of a group and have no idea about the other people’s work ethics or anything about their personal lives. It’s important to promote team bonding in order to build trust. You can approach this in a few ways, such as setting aside time for small talk before or after meetings, and allowing participants to share photographs and information about their personal lives. Virtual events such as a baby shower, birthday, or job anniversary celebration make for great informal activities to promote trust and teamwork. Consistency in updates and reports also helps to build trust with and among remote employees.
Provide a time tracking tool for remote workers to monitor their billable hours. This is also good to make sure your remote team members don’t get burnt out working overtime. Managers should be able to view this time data and see which projects their team members are working on in real time. At Hubstaff, we use our own software, which supports randomized screenshots, app tracking, URL monitoring, productivity gauges, and detailed time reports. It also provides a breakdown of where someone has spent their time on an organization, project, and task level.
A time zone converter. Teams that include members from different time zones often struggle with finding the best times to collaborate. A time zone converter can assist virtual workers in planning the best times for meetings, and it can remind employees to remain conscientious of the time in their teammates’ zones. Every Time Zone is a web-based, aesthetically pleasing app that converts time zone differences in a simple, easy-to-comprehend format.
The overhead costs of a business are reduced if a business chooses to opt for a larger switch of hiring predominantly online employees. It may take more time to see the benefit of not having to pay the rent on an office building or for the utility bills if you still have a physical office location. There is also the option to blend a business to downsize an office space to have fewer employees onsite and more online that would see this benefit.
At one of my first companies, we grew a remote team to more than 100 people. Often the members of this team would perform better than the people who came into the office every day because they weren't distracted by meetings and other interruptions common to a shared office. Collaboration occurred over video, chat and project management software. People focused on work, followed established processes and were held accountable for their productivity. - Danilo Stern-Sapad, FabFitFun

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