Personal assistant’s possess quite a bit of power over their employers’ lives knowing all about the people they meet, the deals they make and what they keep hidden inside that locked desk drawer (…creepy, perhaps?) . Assistants also get to meet some of the most successful and talented people of their respective fields. That’s an amazing opportunity to learn and establish important relations every single day. Having constant access to the latest news and having all the people involved just a phone call away is a great opportunity to make a real, positive difference in both your own and other people’s lives.
While I completely agree that co-location can lead to a better collaboration, if not serendipity, in a global world with scarcity in best-in-class talent, organizations should retune themselves to have a distributed workplace. A well-designed distributed workplace enabled by the right technology can make a virtual playground for innovation, if not for highly productive work. - Madhavan Satagopan, Altimetrik Corp
Have you ever wished there were more hours in a day? Well you can't add time to your day, but you can hire the help that will make it feel as though you have. The secret is in hiring a personal assistant to help. A virtual assistant or VA is also known as an executive secretary, a personal secretary, or a private assistant. Whatever you choose to call this person, after hiring one, you will wonder how you ever did without them.
Make a list of tasks that will make up the job. Common tasks, such as running errands, data entry and answering telephones should not raise a personal assistant's pay. More challenging tasks, particularly those that are specialized, such as requiring your assistant to speak a second language, complete payroll for other staff members or travel for a long period of time, should be adequately compensated by raising the salary and offering a travel allowance. Also consider the time commitments of the job description. A personal assistant that works a standard business week may not make as much money as one who is on call or required to travel.
Customer Service Representative – For a busy entrepreneur, customer service is a great task to outsource to a virtual assistant. You can forward calls to your virtual assistant, and they can become a virtual call center designated specifically for your business. With the enhancement of technology, there are companies such as Ring Central that make this an easy option for small businesses. Additionally, the virtual assistant can handle any follow-up calls as needed.
Isolation. When you work from home, it’s likely that you’ll experience less contact with other professionals in your field — especially for, but not limited to, individual contributor roles. You won’t have a daily commute, so you won’t encounter other people on your way to and from the office. You won’t bump into other workers at the water cooler for a casual conversation, or have lunch with your coworkers a few days a week. With fewer encounters with other people — and other professionals in your field — it’s easy to feel isolated, which can lead to a slump in progress or even depression.
By way of technology, the training platform needs to provide power for both audio and visual needs. Look for state of the art high-definition, two-way capabilities that will work for the most demanding virtual learning labs. Unless you are high-tech savvy, you will want to choose a company that offers unlimited tech support from startup to routine maintenance. Also, search for a virtual training program that requires low levels of training for the students and the facilitators.
Social Media Assistant – Handling social media for businesses can become time consuming for business owners and other staff. This is time that can be spent on other revenue-generating tasks. However, because of its importance in a business’s marketing plan, it can be delegated to a virtual assistant. According to Chris Ducker, every business should have a social media plan . And this is an area where a virtual assistant can help out. A virtual assistant can plan and schedule your social media marketing on your Facebook business page, Twitter, LinkedIn, and Google pages as well as on any other social media site that you use. They can research content, monitor and engage the users, and assist in building your network. This is a great task to outsource to a virtual assistant, as most business spend anywhere from five to 20 plus hours per week on social media.
Leading Across Distance: This program is designed to provide leaders with the tools they need to propel results from their virtual teams. The program is broken up into three sessions: distance leadership, leading across cultural differences, and engaging virtual meetings. You will learn what you need to know about the most important aspects of distance leadership, how to effectively communicate in the virtual setting, how to leverage diversity and cultural differences, and more.
At one of my first companies, we grew a remote team to more than 100 people. Often the members of this team would perform better than the people who came into the office every day because they weren't distracted by meetings and other interruptions common to a shared office. Collaboration occurred over video, chat and project management software. People focused on work, followed established processes and were held accountable for their productivity. - Danilo Stern-Sapad, FabFitFun
When I try out a personal assistant, I give them two weeks of probation no matter how much I may love them in an interview. This gives me a chance to see how reliable they are and how comfortable I feel with them. During this time, I may pay them half the going rate to see how much they want to do the job right and follow through. If you have to let them go, be humble and smart: “I’m not sure it’s a great fit for either of us” is much more tactful than “You suck.”
It might seem counterintuitive, but remote workers are often more engaged with colleagues and supervisors than in-office workers, Harvard Business Review concluded. The plethora of technological tools to help workers stay connected makes the difference—in fact, a separate study found that 87% of remote workers feel more connected through the use of video conferencing.
Virtual work or telecommuting requires self-discipline, motivation and a tremendous amount of focus. Individuals who do their best work independently are often the happiest with telecommuting than workers who need to have regular contact with others. The managers who supervise telecommuters bear a large responsibility as well. Managing employees remotely can be very challenging, and it is ultimately the manager's responsibility for determining which of their employees demonstrate the necessary skills and traits for performing successfully in a remote location.
Even if you can do all the administrative work yourself, why should you? The one hour a day you spend running to the post office, balancing the checkbook, or booking airline tickets would be better spent calling prospects, learning, or thinking strategically. Always try to spend as much time as possible using your unique strengths on your highest leverage activities. Running out to Staples to buy printer paper probably doesn’t fall into that category.