Have a culture of transparency. This allows everyone to get a good grasp of each other’s tasks and responsibilities, which encourages good expectations accountability. It could be as simple as sending a weekly report to a shared channel, or keeping all of the projects in your PM tool viewable for all employees, so they can see what’s going on within the company. If you want to take it a step further, consider revenue transparency or public salaries.
Companies are increasingly embracing “remote, agile” teams to complete projects and meet deadlines, according to a study by the freelancing website Upwork. The survey of more than 1,000 U.S.-based managers found that the continuing “skills gap” is driving the trend toward hiring more virtual workers. Still, many of those companies have yet to implement a formal remote work policy, the study concluded.
Make a list of tasks that will make up the job. Common tasks, such as running errands, data entry and answering telephones should not raise a personal assistant's pay. More challenging tasks, particularly those that are specialized, such as requiring your assistant to speak a second language, complete payroll for other staff members or travel for a long period of time, should be adequately compensated by raising the salary and offering a travel allowance. Also consider the time commitments of the job description. A personal assistant that works a standard business week may not make as much money as one who is on call or required to travel.
I’ve never had to run an ad on Craigslist, but I would definitely consider it, as it’s a great way to have the applicants come to you. Thus far, I’ve used word of mouth with great results. People you trust will tend to only recommend people they trust, which saves a lot of time vetting candidates for honesty and integrity. That’s super important because just like a housekeeper or a babysitter, a personal assistant will get to know some key things about you (maybe even your digital passwords). You have to make sure they’re 110 percent trustworthy, and nothing less. It’s certainly possible to find that golden person with an ad, but recommendations from your mentors and posse will streamline the search process.
Your business is growing, and you are busier now more than ever. You could use an extra set of hands, so someone suggested that you should use a virtual assistant. However, you have no idea what a virtual assistant is or for that matter, how they can help you. If that is the case, small business owner, it is time for you step into 2014 and become virtual. You will add your business to the growing trend of those utilizing virtual assistants.
Employees who have virtual offices or telecommute work more hours than their office counterparts. People who work in a virtual office can often blur the difference between home life and work life. Unlike employees who can leave work at the office, employees with virtual offices tend to continue to work outside of "normal" work hours. According to a report from the Bureau of Labor and Statistics, 50% to 67% of telecommuting hours push the employee’s over 40 hours a week.4 Some reasons for these additional hours could be the employees’ desire to justify their telecommuting by being more productive and continuing to work beyond business hours or a result of companies maximizing their salaried employees by providing them with virtual offices to be able to continue work outside the office.