An automation service. Most jobs include at least a small amount of repetitive tasks that don’t require your personal input, such as transferring information from an email to a calendar or copying and pasting information onto a spreadsheet. For such tasks that use a lot of time and hinder overall productivity, consider an automation service. When simple tasks are automated, more time becomes available for tasks that do require your personal input. IFTTT and Zapier are examples of excellent automation services.

If I ask Eric to perform research, I give him all the tools and instructions he needs to do a great job. Yes, that takes time, but it’s minimal compared to the amount of time he saves me. What’s more, it’s unreasonable to expect someone to “do this” if you don’t at least tell them how you want it done. It’s like sending someone for coffee and not telling them what you want in it. (Note: I’ve never once sent a personal assistant for coffee, though I’ll get coffee for him. It reinforces the humility aspect of things.)

One of the biggest threats to the efficiency of in-person training is learner engagement, the ability to reach every person in a classroom setting. However, virtual training programs offer a bevy of tools targeted at a variety of learning styles. The learner can utilize the tools, such as video lectures or online quizzes, to help him/her remain attentive and engaged throughout a training session.


Of course, there are certain things you shouldn’t outsource or delegate, and not just regarding your workday. Billionaire Mark Cuban revealed on TV show Shark Tank that he still washes his own laundry. I do, too. It would be easy for me to have someone stop in each week to do my laundry or to drop it at the dry cleaning place—but I find it grounding somehow to do my own laundry.
If you’re a busy person trying to make headway in your business and financial life, a personal assistant might seem like an expense you can’t afford. But to get rich, you have to think like rich people do, and the first step begins with what I call “abundance mentality.” A person who lacks this looks at the possibility of a personal assistant and says, “Oh no, I can’t afford that.”

Equip your team with knowledge of the basic aims and foundations of your company. Make sure everyone is familiar with the company values enough so that if they need to make an urgent, educated guess, they’re likely to make the right one for the business. For example, do you lean toward transparency or discretion? Do you prioritize action or caution?


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