Customer Service Representative – For a busy entrepreneur, customer service is a great task to outsource to a virtual assistant. You can forward calls to your virtual assistant, and they can become a virtual call center designated specifically for your business. With the enhancement of technology, there are companies such as Ring Central that make this an easy option for small businesses. Additionally, the virtual assistant can handle any follow-up calls as needed.
The word “assistant” is often considered a synonym to the word “slave”. The truth is, though, that if you’ve landed a job as somebody’s personal assistant, you’ve become one of the most powerful people imaginable. You are now the gatekeeper of the castle that is your employer, and the more they trust you, the more they are willing to pay you. And since it probably took a while to train you and to establish a bond with you, they are not likely to let you go that easily.
One option is to look at remote work as a benefit, not a policy. In today’s (and tomorrow’s) economy, there are going to be vast opportunities both online and locally. Opening or closing the door on remote work and distributed teams can be a great decision if it aligns with your strategy, goals, and what you’re trying to accomplish. Also, that decision doesn’t have to be final. Co-located teams can successfully go remote, and teams that started out remotely can decide to get an office space.
I doubt many companies like or prefer that employees work from home. We allow the policy in order to be able to attract employees who would otherwise go elsewhere. We are heavy users of Slack, Confluence and other collaboration tools that make working at home more productive, but they cannot replace the serendipitous interactions that occur while hanging out by the nitro-coffee keg. - Manuel Vellon, Level 11
The phrases “remote work,” “distributed teams,” and “digital nomad” are becoming more and more trendy on the Internet. A lot of companies and virtual employees (us included) are writing about why it’s so great to be able to work from across the world and on your own schedule. Basically, there are a lot of benefits of working remotely for both employers and employees.
We've had some very key members of the team wish to move to other locations in the world or country. In one instance, a person's spouse was given a great opportunity in a new location, and the family needed to move to support the opportunity. When someone plans on leaving, a lot of knowledge and investment leaves with them. A remote/work-from-home policy helps resolve this problem. - John Winter, Content Bloom